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Metronet · 1 day ago

Program & Event Coordinator - Evansville, IN

Greater Evansville Area

Full-time

Onsite

New Grad, Entry Level

Metronet is one of the nation’s fastest-growing fiber-optic companies, dedicated to building communities through advanced connectivity solutions. The Program and Event Coordinator will be responsible for managing logistics and support for internal training and company events, ensuring high levels of customer service and collaboration with various teams.

InternetInternet of ThingsiOSMobileTelecommunications

Growth Opportunities

Responsibilities

Coordinate end-to-end logistics for both virtual and in-person training sessions and corporate events (leadership development, new hire training, technical training, team meetings, and company meetings) including but not limited to, scheduling, venue coordination, catering, technical setup

Provide customer service support by communicating training information to Associates and answering associate questions

Assist in creating materials and updating current materials (materials can include communications, handouts, PowerPoints, eLearning, evaluations of training, promotional materials, etc.). Collaborate with appropriate teams to ensure updated training documents are organized and distributed as needed

Collaborate with outside departments or external partners to assist with finding resources and coordinating events. This includes sourcing and managing vendors for materials, catering, equipment, and other event essentials

Serve as a virtual producer and technical support for virtual meetings as needed in Teams or other platforms. Producing includes, but is not limited to: answering questions, monitoring breakout rooms, controlling polling, and troubleshooting as needed

Collect feedback and metrics post-event to enable continuous improvement in training and event delivery

Maintain training records for associates and content in the Learning Management System

Recommend new approaches and procedures to continually improve the efficiency of processes and services performed

Communicate, facilitate, and champion departmental programs and company-wide initiatives to provide training and material support. Serve, contribute, or lead on cross-functional project teams

Serve as back up to all training functions as needed

All other duties as assigned

Qualification

Event CoordinationCustomer ServiceMS Office ProficiencyCommunication SkillsTime ManagementAnalytical SkillsAttention to DetailSelf-MotivatedInterpersonal Skills

Required

Bachelor's degree in human resources, Business Administration or related discipline

Proficient use of MS Outlook, Word, Excel, and PowerPoint

Excellent written and verbal communication skills, an effective and active listener and have effective interpersonal, persuasive, and analytical skills

Must be legally authorized to work in the U.S

Demonstrated ability to work independently with minimal supervision and to successfully complete multiple tasks in required time frames

Exceptional follow-through and attention to detail. Timely and accurate execution of requests and responsibilities

Excellent time management and organization skills. Must have the ability to multi-task and work in a fast-paced environment, re-prioritize based on business demands coupled with a strong sense of urgency

Ability to effectively manage multiple priorities and use good judgment regarding confidentiality

Is self-directed and motivated. Take initiative to identify and anticipate needs and make recommendations for implementation

Less than 10% travel required to support training, AR, and events as needed