Follett Higher Education ยท 3 weeks ago
Assistant Warehouse Manager - Dyehard Auburn
Auburn, AL
Full-time
Onsite
Entry, Mid Level
$15/hr - $18.28/hr
1+ years expFollett Higher Education is a leading provider of education technology and services, operating numerous campus stores across the United States. The Assistant Warehouse Manager will assist in managing the operations of the Virtual Fulfillment Center and support various account management tasks while ensuring excellent customer service.
EducationLanguage LearningTraining
Responsibilities
Assisting the operations of the Virtual Fulfillment Center
Partnering with the Fulfillment Center Manager in managing a large number of complex virtual accounts
Supporting Client Service Manager in managing account receivable, account setup, account maintenance, billing, and reporting
Managing customer service including a partnership with eFollett customer service
Managing customer returns including email and phone communications
Managing rental returns including patron ID maintenance and collections
Coordinating store IST requests with the CM Operations team
Liaison with physical and Hybrid Store Manager/Course Material Managers on stock status and logistics
Working with Fulfillment Center Manager to coordinate support of the physical plant
Managing fulfillment center in absence of the Fulfillment Center Management team
Qualification
Required
Associate's Degree or equivalent
Computer literacy
Must be able to manage workload
Effective verbal and written communication skills
Preferred
1-3 years of bookstore experience
Supervisory experience
Benefits
Medical, Dental, & Vison
Voluntary Insurance plans
401k + 100% company match (up to 4%)
80 hours vacation + sick days
10 paid company holidays
Quarterly Bonus Plan
Company
Follett Higher Education
Follett Higher Education is a leading educational service provider and omnichannel retailer providing students, faculty and staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the academic journey.
5001-10000 employees
H1B Sponsorship
Follett Higher Education has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Kevin Renshaw
Vice President Business Development & Strategic Partnerships
Mike McEneany
Vice President of Business Development & Strategic Partnerships
Recent News
Company data provided by crunchbase