SIG (Strata Information Group) · 1 month ago
Colleague Technical Consultant
United States
Full-time
Remote
Mid Level
$90K/yr - $115K/yrStrata Information Group is a market leader in higher education technology services, committed to excellence and innovation. As an Ellucian Colleague Technical Consultant, you will support and enhance the Ellucian Colleague system for clients, providing technical support and managing project timelines.
AnalyticsConsultingInformation Technology
Hiring Manager
Lisa Ruman, SHRM-CP
Responsibilities
Implementation and Configuration: Collaborate with and assist clients with implementing the Colleague software suite and connected applications
Client Consultation: Engage with clients to understand their specific requirements, provide recommendations, and ensure that solutions align with their business processes
Technical Support: Provide ongoing technical support and troubleshooting for the Ellucian Colleague system, resolving issues promptly and efficiently
Project Management: Manage multiple project timelines and deliverables, setting priorities and ensuring that all milestones are met and client expectations are exceeded
Troubleshoot: Offer innovative solutions to clients’ technical requests on their Colleague software suite
Qualification
Required
Strong understanding of Colleague's functional and technical aspects, with the ability to configure, extend, and integrate system capabilities effectively
Proficient in Envision and UniBasic for Colleague programming
Familiarity or willingness to learn tools like JavaScript and React for Ellucian Experience SDK card customization
Experience with Colleague system administration, setup, and proactive monitoring
Proficient in managing system backups, updates, and new release installations
Experience with Colleague release installations, updates, and troubleshooting, ensuring smooth version transitions
Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio
Strong communication skills with a customer-service approach, capable of translating technical issues into clear, actionable terms for users
Ability to diagnose and resolve complex technical and functional Colleague issues
Preferred
Hands-on experience with data migration/conversion processes geared towards SaaS migrations
Advanced skills in SQL for data queries, manipulation, and reporting
Proficiency in configuring and troubleshooting API integrations (REST, SOAP)
Experience with cloud technologies (e.g., Azure, AWS) and SaaS deployments
Experience with SSO implementation (SAML, OAuth)
Ellucian Experience: Custom card development, UI enhancements
Creation and management of integration pipelines
Automated workflows to streamline processes
Leveraging data insights for decision-making
Integration with learning management systems
Benefits
Health, Vision, Dental & Life Insurance
Short & Long Term Disability
Paid Parental Leave
3 Weeks Vacation, Sick Leave & Paid Holidays
401(K) with a 5% Employer Contribution
Pet Insurance
Company
SIG (Strata Information Group)
SIG is a trusted partner in IT solutions and consulting services.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Ridgemont Equity PartnersFort Point Capital
2025-01-22Private Equity
2025-01-22Debt Financing
2021-06-22Private Equity
Leadership Team
Brent Rhymes
CEO
Heather Schlenger
Chief Financial Officer
Recent News
2025-09-30
2025-04-08
2025-01-31
Company data provided by crunchbase