Amazon · 1 month ago
NAMER Marketing Response Center (MRC) Representative, Marketing Response Center
Seattle, Washington, USA
Full-time
Onsite
Entry, Mid Level
$53K/yr - $114K/yr
2+ years expAmazon Web Services, Inc. is seeking ambitious individuals to join their Global Marketing Response Center (MRC) team. The role focuses on engaging with new and prospective AWS customers to understand their needs and educate them about AWS services, facilitating their cloud journey.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Build an AWS leads database by interacting with customers by phone, email and/or live chat
Respond to customers’ inquiries in a timely manner to accelerate their cloud journey
Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest
Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases
Through nurture efforts, create higher value leads resulting in higher conversion rates
Actively leverage AI to catalyze your productivity and globalize any break-through solutions through structured scaling programs
Opportunity to be part of a team to lead global cross-functional MRC projects, driving operational excellence and better customer experiences
Qualification
Required
2+ years of professional non-internship marketing experience
1+ years of Salesforce, Tableau, Vidyard, and Excel experience
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Preferred
Experience working for Amazon or any Amazon subsidiary or affiliate
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase