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Teledyne Technologies Incorporated · 10 hours ago

Desktop Support (Contingent)

Camarillo, CA

Full-time

Onsite

Mid Level

3+ years exp

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. The Desktop Support role involves providing local client IT support, managing hardware/software installations, and resolving technical issues for the LA Region, primarily for Teledyne Scientific & Imaging.

ElectronicsEnergyManufacturingTelecommunications

H1B Sponsor Likely

Responsibilities

Respond to all tickets assigned to the site’s deskside support group and resolve issues efficiently and effectively

Research and utilize necessary resources to troubleshoot new problems while escalating those unable to be resolved

Record and track interactions with end-users and related activities in the service desk tool

Create Knowledge Base articles as repetitive issues arise

Provide site IT support encompassing:

PC configuration and troubleshooting - OS, hardware, and software

PC maintenance/preventative maintenance

PC replacement (tech refresh)

Network cabling activities, where applicable

Printer installation, networking, configuration and troubleshooting

New user setup on Active Directory network

Support for client applications

Troubleshooting phone issues that Service Desk cannot resolve and escalates to local support

Support for peripherals such as monitors, scanners, external hard disks, USB devices, keyboards, mice, etc

Maintain department loaner equipment and administer checkout process

Review and record daily event logs

Call software and hardware vendors to request service regarding defective products

Support equipment used in conference rooms and auditorium

Provide IT support for all local systems/applications

Perform project work as directed

Be an essential part of the LA Region IT Team supporting multiple sites

Work closely with local site and with other team members using approved tools and reporting mechanisms to ensure that we follow the policies and procedures that have been put into place to ensure a safe, secure, updated computing environment

Qualification

Windows 10Active DirectoryMicrosoft Office 2016/365PC configurationPC troubleshootingAttention to detailAdaptability

Required

Associate's degree (A.S.) from two-year college or technical school in a related field or 3 years' experience in an Information Technology service & support role

High School diploma or equivalent required and at least 5 years of experience in an Information Technology service & support role

Detailed knowledge and intermediate understanding of Windows 10

Detailed knowledge and intermediate understanding of Active Directory

Detailed knowledge and intermediate understanding of Microsoft Office 2016, 365 (including Outlook, Teams, etc.)

Detailed knowledge and intermediate understanding of current hardware

Ability to learn and adapt to new technologies

Preferred

Information Technology certifications preferred

Company

Teledyne Technologies Incorporated

Glassdoor3.4

Teledyne Technologies is a leading provider of sophisticated electronic components, instruments & communications products, including defense electronics, data acquisition & communications equipment for airlines and business aircraft, monitoring and control instruments for industrial and environmental applications and components, and subsystems for wireless and satellite communications.

Founded in 1960

Thousand Oaks, California, USA

10001+ employees

http://www.teledyne.com

H1B Sponsorship

Teledyne Technologies Incorporated has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2020 (1)