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At Home Group Inc. · 2 weeks ago

eCommerce Business Intelligence Analyst

9000 Cypress Waters Blvd, Coppell, TX, 75019, US

Full-time

Onsite

Mid Level

3+ years exp

At Home Group Inc. is looking for an eCommerce Business Intelligence Analyst to join their growing eCommerce team. This role involves gathering and analyzing data to identify trends, making business recommendations, and creating reports and dashboards to enhance the customer experience and improve site performance.

FurnitureHome DecorRetailTextiles

Responsibilities

Identify growth opportunities by analyzing user behavior, navigation patterns, page performance, and conversion funnels

Establish dashboard and reporting standards for the entire eCommerce team focused on KPIs (sales, traffic, conversion, etc.)

Partner closely with Ecommerce senior leadership to determine business opportunities to improve revenue and/or profitability

Manage strategic direction of all site tagging. Partner with Development and QA teams to ensure accuracy and quality

Provide data-driven insights to increase overall site conversion and improve performance and customer experience

Educate teams in web analytics and create self-service analytics reporting culture

Work in partnership with Merchandising, Marketing, User Experience, and Finance teams to make recommendations specific to their business needs

Play a pivotal role in the site A/B testing strategy and subsequent analysis

Communicate to both peers and executive leadership opportunities for site improvements

Partner cross-functionally with peers who may analyze store performance, finance, merchandise and planning, and logistics to ensure learnings are applied to the area of largest impact