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Faegre Drinker · 19 hours ago

Manager of Research Services

Twin Cities Area

Full-time

Hybrid

Senior Level

$120K/yr - $137K/yr

6+ years exp

Faegre Drinker is a firm designed for clients and focused on investing in its professionals. The Manager of Research Services will oversee and manage the Research teams across all U.S. offices, ensuring effective research services and team performance.

ConsultingLaw EnforcementLegal

Comp. & Benefits

Responsibilities

Manage the Research staff, including the selection, training and evaluation

Oversees incoming research requests and works to large projects and work distribution among Research Services team members

Provides administrative oversight, including supervision, coaching and supporting the Research team

Provide quarterly metrics on research time to the Senior Director of Research & Information Services

Provides expert level research service by performing in-depth legal and non-legal research using sources both within and outside the firm

Lead the development of research and reference services and product offerings, including on-demand, legal, non-legal and business research

Assist with the evaluation of research resources, development of recommendations for purchase, and exploration and implementation of new systems and services

Assess and monitor user satisfaction and take appropriate actions by proposing, planning, and implementing policies, processes and methods for improving services

Assists the Senior Director of Research & Information Services in the development of the department’s strategic plans and yearly objectives and goals

Special projects and other duties as assigned

Qualification

Master’s Degree in Library Science6 years library experienceInformation sourcesElectronic databases proficiencySupervisory experienceClient service orientationProblem-solvingInterpersonal skillsCommunication skillsDetail-oriented