Housecall Pro · 2 weeks ago
Staff Devops Site Reliability Engineer
United States
Full-time
Remote
Lead/Staff
$136K/yr - $170K/yr
8+ years expHousecall Pro is a company dedicated to helping home service professionals streamline their operations. As a Staff Site Reliability Engineer, you will architect, build, and secure cloud infrastructure while leading performance and reliability improvements across databases and data usage patterns.
AppsHome ImprovementHome RenovationInformation TechnologyMobileSaaSSoftware
Responsibilities
Enjoy a mixture of schema design, reliability engineering, query and performance automation, security, and operations work
Engage with engineers requesting support on a variety of projects related to infrastructure, observability, security and reliability
Help develop and implement database scaling strategies like sharding, replication, and data partitioning for high-growth applications
Maintain and optimize MySQL and PostgreSQL databases for performance, stability, and security
Design, build, and maintain database schemas and storage systems that support scalable application growth
Monitor and troubleshoot production applications and databases, ensuring high availability and performance
Optimize cloud resources to ensure cost-effectiveness and scalability
Collaborate cross-functionally to lead initiatives such as disaster recovery, ETL, data classification, software upgrades, and compliance
Foster a culture of best practices by providing mentorship and technical guidance to junior team members
Stay current with industry trends and emerging technologies, evaluating and integrating new tools and methodologies to enhance our service delivery capabilities
Qualification
Required
8+ years of experience in DevOps, Software Engineering, Site Reliability Engineering (SRE), or related roles
3+ years of hands-on experience designing, implementing, and managing relational databases in enterprise or government environments
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience
Extensive experience with cloud platforms and services (i.e. AWS, Azure, Google Cloud) and containerization technologies (i.e. Docker, Kubernetes)
Strong background in monitoring and alerting tools (i.e. Prometheus, Grafana, Datadog) to ensure system reliability
Strong knowledge of database architecture, data modeling, indexing, and query optimization
Strong problem-solving skills and the ability to innovate and implement creative solutions
Familiarity with infrastructure-as-code tools (i.e. Terraform, CloudFormation, Pulumi)
Excellent communication skills to collaborate effectively with cross-functional teams
Attention to detail and a commitment to producing high-quality results
Preferred
Strong systems thinking and ability to balance long-term objectives with immediate priorities
Comfort with discussing tradeoffs between B-tree and bitmap indexes
Understanding (and helping others understand) Cardinality, Data types, Transactions and Constraints in database design
Familiarity with monitoring and logging tools (e.g., Prometheus, ELK Stack)
Experience with infrastructure automation and configuration management
Understanding of software development and agile methodologies
Strong problem-solving skills and a passion for identifying and implementing innovative solutions
Benefits
Medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
Self Managed PTO
Flexible work hours
MacBook (or PC if you prefer!) + Setup Fee ($500)
Health care insurance (medical, dental, vision, disability)
Employee assistance program
401(K)
Flexible time off
Paid parental leave
Tech reimbursement
Other company benefits
Company
Housecall Pro
Housecall Pro is a developer of a mobile software platform used to connect back-end business operations and homeowners.
1001-5000 employees
H1B Sponsorship
Housecall Pro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
$175.05MKey Investors
PermiraVista Credit PartnersAkkadian Ventures
2022-06-23Series D· $65M
2022-06-23Debt Financing· $60M
2020-11-04Secondary Market
Leadership Team
Ian Heidt
Chief AI Officer & Co-founder
Roland Ligtenberg
Co-Founder, SVP Growth & Innovation
Recent News
General Catalyst
2026-01-05
San Diego Union-Tribune
2025-12-02
Company data provided by crunchbase