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Comfort Systems USA Southeast · 3 weeks ago

Service Project Manager (Sign-On Bonus!!)

Dothan, AL

Full-time

Onsite

Senior Level

$28/hr - $38/hr

5+ years exp

Comfort Systems USA Southeast is a company that specializes in HVAC services, and they are seeking a Service Project Manager to oversee all aspects of service projects. The role involves managing a team, ensuring project profitability, and maintaining customer satisfaction while handling various mechanical projects.

Government

Hiring Manager

Emily Leal-Fernandez

Responsibilities

Plans and analyzes assigned projects and responsible for timely completion of mechanical projects and customer satisfaction addressing complaints and resolving problems as needed

Collects data and information from the customer, complies scope, equipment specification, project schedule and estimate Supports sales function by assisting with quote preparation and proposal

Manage a team of up to ten craft professionals and technicians

Responsible for project profitability by managing labor costs, project schedules and controlling expenses

Responsible for change orders by recommending solutions, facilitating quotes and closing orders

Creates and makes revisions to project schedule

Oversees equipment, materials, subcontractor and vendor orders, recording receipts and approving payment

Maintains customer satisfaction by investigating concerns, implementing corrective actions and communicating with customers and staff

Meets with contractors and customers to discuss project scope, budget, schedule and maintains accurate status reports and project reviews

Obtains acceptance and timely sign off on the project by customer

Ensures compliance with internal contracting processes and ensures quality standards are maintained for all projects

Qualification

HVAC service knowledgeProject management toolsContracting processesFinancial budgetingBlueprint interpretationReport writingCustomer satisfactionConflict resolutionNegotiationCommunication skillsTeam management

Required

Minimum of 5 years of experience within construction or mechanical service managing mechanical projects

Experienced and knowledgeable in contracting processes associated with the installation of mechanical projects and managing subcontractors

Ability to communicate with customers and their representatives, including building owners, subcontractors and field support staff on consistent basis

Experience writing reports, business correspondence, and O&M submittals

Ability to read, analyze and interpret blueprints, schematics, service bulletins, technical procedure manuals and equipment specifications

Ability to occasionally lift and/or move up to 50 pounds, climb or balance, stoop, kneel, stand, walk, talk and hear

Ability to pass a full background screening, MVR, and drug screening

Willingness to work flexible schedule (including overtime and weekend projects, as needed)