Cleveland Clinic · 2 weeks ago
Special Unit/Surgery Coordinator-Gastroninternology
Stuart, FL
Full-time
Onsite
Entry Level
2+ years expCleveland Clinic is a renowned healthcare institution, and they are seeking a Special Unit/Surgery Coordinator for their Gastroninternology department. The role involves managing patient admissions and appointments for surgeries and procedures, ensuring accurate patient information and scheduling efficiency.
Health CareHospitalMedicalNon Profit
Responsibilities
Ensures accuracy of system-wide master patient index through validation and capture of patient demographic data
Validates patient physician information and ensures accurate collection
Validates and captures primary, secondary and tertiary insurance coverage to ensure accurate billing
Identifies patients in need of financial counseling to ensure appropriate payment of services
Identifies services out of insurance plan or requiring referrals; may inform patient of courses of action
Triage appointments based on diagnosis, patient preferences and physician specialty
Coordinates services and provides special instructions as requested by patient, internal physicians and referring physicians
Performs scheduling both intra- and inter-departmentally as requested by physician orders
Receives orders and processes as indicated by provider and schedules according to protocol
Responsible for maximizing a department's allocated spaces by scheduling all procedures/surgeries
Enters appointment into respective programs, both routine and emergency add-on
Ensures accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.)
Enters all updates, correction and changes to scheduled procedures/surgeries
Maintains provider schedules for designated unit. Coordinates multiple physician schedules. Maintains familiarity with all appropriate scheduling function
Serves as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations
Notifies patients of their arrival times per area protocols
Acts as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity
Communicates with all departments to maximize efficiency and expedite the admission process
Maintains designated space/unit and patient management calendars/ledgers; maintains department data based on area needs
Communicates with patients and their families to provide detailed instructions, directions and resources available
Qualification
Required
High School Diploma or GED
Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access
In-depth knowledge of medical terminology and/or CPT/ICD coding preferred
Knowledge of Microsoft Word and Excel applications
Requires excellent interpersonal skills including the ability to interact successfully with all levels of personnel
Requires extensive exchange of verbal communication by phone and in person
Exceptional written and verbal communication and organizational skills are essential
The ability to handle multiple tasks
Must treat all information and data within the scope of the position with appropriate confidentiality
Requires the ability to work with minimal supervision
Must be able to work in a stressful environment and take appropriate action
Ability to promote and utilize a consistent problem solving methodology
Ability to function independently and as a team
Must be detail oriented, organized and able to work under stringent deadlines
Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling
Or three years of customer service concierge experience
Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software
Requires frequent standing, walking and sitting for extended periods of time
Lifting and carrying up to 25 lbs
Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital
Normal or corrected vision
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
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