Innoflight · 2 weeks ago
IT Specialist II
San Diego, CA
Full-time
Onsite
Mid Level
$80K/yr - $95K/yr
3+ years expInnoflight is one of San Diego’s fastest-growing Aerospace and Defense innovators, focusing on space technology solutions. As an IT Specialist II, you will provide technical support, manage IT operations, and contribute to process improvements within the company's technology ecosystem.
AerospaceElectronics
No H1B
U.S. Citizen Only
Responsibilities
Provide End-User Support: Respond to and resolve IT support tickets promptly, troubleshooting hardware, software, and network issues for both onsite and remote users
Administer Microsoft and Azure Systems: Support Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive) and assist with Azure Active Directory, Entra ID, and Intune for user and device management
Manage IT Operations: Handle Jira ticketing and task tracking, maintain IT asset inventories, and document troubleshooting steps and configurations for reference
Support Onboarding and Offboarding: Set up new devices, provision accounts, configure access permissions, and ensure compliance with company security policies
Maintain Network and Security Standards: Provide support for VPNs, basic switch configuration, and multi-factor authentication while maintaining endpoint and data security practices
Collaborate Across Teams: Work closely with vendors and service providers to resolve technical issues and coordinate solutions that keep systems running efficiently
Contribute to Process Improvements: Identify opportunities to automate tasks, improve workflows, and enhance IT service delivery within the organization
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field preferred (or equivalent work experience)
3 or more years of experience in IT support or a similar technical role
Proficiency in Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive)
Experience with Azure Active Directory, Entra ID, and Intune for device and identity management
Familiarity with ticketing and workflow tools such as Jira or similar systems
Strong troubleshooting skills across hardware, software, and network environments
Knowledge of multi-factor authentication, endpoint security, and cybersecurity best practices
Excellent communication and customer service skills with strong issue ownership and follow-through
Organized and detail-oriented, with the ability to manage multiple tickets simultaneously
Willingness to learn and adapt to evolving IT systems and technologies
Ability to obtain a U.S. security clearance; active clearance preferred
Preferred
Experience supporting PBX and VoIP systems preferred
Benefits
401(k) with 3% company match (automatic enrollment)
Comprehensive medical, dental, vision, HSA & life insurance
10 paid holidays + 120 hours PTO (starting in year one)
Access to ancillary benefits such as critical illness, accident, disability, legal and pet insurance.
Company
Innoflight
Innoflight is a non-traditional defense contractor and provider of cyber-secure avionics services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-03-24Private Equity
Leadership Team
Assi Friedman
Chief Technology Officer
Jeffrey Janicik
Chairman of the Board
Recent News
Company data provided by crunchbase