General Dynamics Information Technology · 1 day ago
Systems Administrator Expert
Annapolis Junction, MD
Full-time
Onsite
Senior Level, Lead/Staff
$148K/yr - $200K/yr
15+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government. The Systems Administrator Expert provides support for implementation, troubleshooting, and maintenance of IT systems, managing the IT system infrastructure and processes related to these systems.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide configuration management, implementation, and sustainment of compliance with applicable system security controls
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Implement IAVA security patches and insure patch status is recorded in appropriate systems of record
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations
Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy
Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Qualification
Required
Top Secret SCI + Polygraph clearance level must currently possess
Top Secret SCI + Polygraph clearance level must be able to obtain
15 + years of related experience
US Citizenship Required
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree
Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
Six (6) years of experience with Service Management (ITSM) is required
ITIL 4 platform certification is required
Four (4) years of experience with ServiceNow platform is required
Two (2) years' experience integrating ServiceNow with other applications is required
Benefits
401K with company match
Comprehensive health and wellness packages
Paid education and certifications
Full flex work week to own your priorities at work and at home
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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