Tripleseat · 5 days ago
Account Executive - Inside Sales
Boston, MA
Full-time
Onsite
Entry, Mid Level
$70K/yr - $90K/yr
1+ years expTripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. The Account Executive, Inside Sales, plays a crucial role in driving new business across the SMB and Unique Venues segments by applying a consultative sales approach to engage and close new customers.
Event ManagementInternetSoftware
Responsibilities
Proactively identifies and engages new sales opportunities through outbound calls, emails, social media, and inbound lead follow-up
Builds virtual relationships with prospects across assigned territories and verticals
Targets high-impact venues and organizations that align with Tripleseat’s business goals
Conducts discovery calls to uncover prospect needs and pain points
Delivers both virtual and occasional in-person software demonstrations, customized to the audience
Crafts proposals that communicate product value and return on investment
Consistently meets or exceeds assigned revenue quotas through strategic outreach and deal management
Maintains a healthy, qualified pipeline, targeting 5x coverage relative to quota
Records all prospect engagement and deal activity in CRM tools (e.g., Salesforce) for accurate forecasting
Collaborates with internal teams, including Marketing, Account Management, Customer Support, and Sales Development, to ensure a seamless sales process
Executes go-to-market strategies tailored to specific territories or market segments
Leverages existing industry relationships when appropriate
Prepares customized proposals and negotiates contracts that balance customer satisfaction and business goals
Manages follow-up communications to drive deal closure and maintain momentum
Stays current on industry trends, market dynamics, and competitor offerings
Shares valuable customer feedback with internal teams to enhance product offerings and positioning
Other related duties as assigned
Qualification
Required
Demonstrated success in achieving or exceeding sales goals within SaaS or inside sales environments
Understanding of hospitality operations, including event planning, food & beverage, and venue management
Strong verbal and written communication skills; skilled in delivering virtual presentations
Capable of managing multiple deals across different sales stages efficiently
Experience using CRMs like Salesforce and comfort with new technologies
Ability to identify and resolve customer challenges with creative, tailored solutions
Comfortable working in cross-functional teams and sharing knowledge to support overall success
Maintains a customer-first mindset, fostering trust and long-term relationships
Preferred
1–3 years of experience in SaaS sales
Proven performance in a fast-paced, short sales cycle environment
Prior experience as a Business Development Representative is a plus
Benefits
Competitive Medical, Dental, and Vision Insurance
Company Paid Life Insurance, Short- and Long-Term Disability Plans
401(k) with Company Match
Parental Leave
Flexible Paid Time Off
Pet Insurance
Company
Tripleseat
Tripleseat is the event management software for restaurants and venues.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$57.7MKey Investors
General AtlanticEnlightened Hospitality InvestmentsVista Equity Partners
2023-04-27Private Equity
2019-04-12Series Unknown
2017-09-06Corporate Round· $55M
Leadership Team
Jonathan M.
Founder and CEO
Kevin Zink
Co-Founder, CTO
Recent News
Company data provided by crunchbase