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Zwiesel Fortessa Americas LLC · 3 weeks ago

Customer Service Order Entry Associate

Winchester, VA

Full-time

Onsite

New Grad, Entry Level

Zwiesel Fortessa Americas LLC is a leading global tableware company that has been designing and marketing high-quality tableware for over 30 years. They are seeking a full-time Customer Service Order Entry Associate to ensure accurate entry and management of customer orders and communications within their Commercial Food Sales team.

HospitalityManufacturing

Responsibilities

Ensure that all customers are setup properly in the NetSuite system

Ensure that all orders, quotes, returns, and credits are being accurately entered, updated, and completed in the NetSuite system in a timely manner

Audit contract documentation and orders to confirm the timely and accurate completion of order requests

Communicate effectively with customers, sales personnel, and internal staff

Qualification

NetSuiteMicrosoft ExcelDatabase applicationsVerbal communicationWritten communicationAnalytical skillsProject management

Required

Must have high school diploma or equivalent

Must be proficient in Microsoft Excel, Word, and Outlook

Must have intermediate computer skills with the ability to work proficiently with database applications

Must have excellent verbal and written communication skills

Must possess analytical skills

Must be able to handle multiple projects concurrently

Benefits

Medical, dental, and vision

401(k) plan with a company match

Short-term and long-term disability – 100% paid by the company

Vacation/Paid Time Off, starting with 4 weeks per year

Paid company holidays

Annual wellness stipend

Employee purchase discount

Company

Zwiesel Fortessa Americas LLC

Zwiesel Fortessa is a leader in high-quality tableware solutions throughout the Americas, committed to elevating ordinary moments into extraordinary experiences.

Founded in 1993