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Behavioral Health Group - BHG · 4 days ago

Accounts Receivable Representative

Dallas, TX

Full-time

Hybrid

New Grad, Entry Level

$23/hr - $25/hr

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and a leading provider of opioid addiction treatment services. The Revenue Cycle Specialist will act as a key member of the Revenue Cycle Department, facilitating claims, payments, and verifications while providing updates on the financial stability of treatment centers.

Addiction TreatmentHealth CareInsuranceOutpatient CarePayments

Responsibilities

Reviews claims data to ensure 3rd party billing requirements are met

Reviews claims to ensure eligibility, prior authorizations and proper signatures

Submits claims in an organized sequence in order to achieve reimbursement from private payers, insurance companies and government healthcare programs Medicaid, VA, etc.)

Investigates denied claims through research and applicable correspondence and follows through to resolution

Successfully resolves payment discrepancies in a timely manner

Escalates issues appropriately and promptly to supervision

Verifies and informs treatment center staff about the patient’s financial accountability and 3rd party reimbursement, as applicable

Posts payments and adjustments while ensuring all deposits are balanced daily

Documents payment records and issues as they occur

Completes reporting requirements as required by company policy and requested by supervision

Demonstrates an understanding of NPI, taxonomy and electronic claim submission requirements

Identifies underpayments and overpayments/credits to determine steps for resolution

Retrieves missing payment information from payers through various methods (phone, payer portals, clearing houses, etc.)

Reads debits and credits on accounts and takes necessary action to resolve

Performs other duties assigned by supervision

Responsible for complying with all federal, state and local regulatory agency requirements

Responsible for complying with all accrediting agencies

Participate in community and public relations activities as assigned

Responsible for the achievement of assigned specific annual goals and objectives

Demonstrates the belief that addiction is a brain disease, not a moral failing

Demonstrates hope, respect, and caring in all interactions with patients and fellow Team Members

Establishes and maintains positive relationships in the workplace

Can work independently and under pressure while handling multiple tasks simultaneously

Makes decisions and uses good judgment with confidential and sensitive issues

Deals appropriately with others in stressful or other undesirable situations

Participate in and provide in-service trainings as required by federal, state, local, and accrediting agencies

Attend conferences, meetings and training programs as directed

Participate in and/or schedule and attend regular in-service trainings

Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

Qualification

Denial ManagementExcelHealthcare ExperienceData EntryAccounts ReceivableCustomer ServiceVerbal CommunicationWritten CommunicationInterpersonal SkillsSelf-Starter

Required

High school Diploma or equivalent

Preferred

Denial Management Skillset

Strong knowledge of Excel

High integrity

Excellent verbal and written communication skills

Sound judgment

Efficient

Self-starter

Strong interpersonal communication skills

Valid driver's license

Healthcare experience preferred

Experience in front desk, admissions, billing, and/or collections

Strong customer service and interpersonal communication skills

Accurate data entry and basic keyboarding skills

Ability to work independently under pressure and handle multiple tasks simultaneously

Ability to enforce fee collection policies

Basic computer/word processing skills

Knowledge and use of typical office equipment (calculator, fax machine, copier, computer, telephone, postage meter, scales, scanner, and computer programs)

Knowledge of basic math, accounting, and accounts receivable

Benefits

Generous paid time off

Holidays

Personal needs

Flexible schedules with early in/early out hours

No nights

No Sundays

Health insurance

Life insurance

Vision insurance

Dental insurance

Tuition reimbursement

Competitive 401K match

Competitive pay

Quarterly bonuses

Incentives for certifications or licenses

Exclusive discounts on various services and entertainment options

Employee Assistance Program

Self-care series

Company

Behavioral Health Group - BHG

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited outpatient opioid treatment and recovery centers in the U.S., delivering comprehensive, personalized evidence-based medical and behavioral therapies for individuals with opioid use disorder.

Founded in 2006