Vivent Health ยท 1 day ago
Practice Manager
Chicago, IL
Full-time
Onsite
Senior Level
$76K/yr - $76K/yr
5+ years expVivent Health is an organization dedicated to fostering a diverse workforce and having a meaningful impact in the communities they serve. The Practice Manager is responsible for overseeing operations, ensuring compliance, and improving efficiency within the practice area while collaborating with various stakeholders to deliver quality patient care.
Health CareHospital
Responsibilities
Plan, develop, and direct the day-to-day operations of the practice area(s) and its associated programs and activities to ensure compliance, operational efficiencies, staff productivity, integration, patient satisfaction, and fidelity to the medical home model of care
Direct analysis/intervention related to clinic issues, front office to back-office activities, relevant provider clinical documentation, front office documentation, and care delivery activities
Address issues raised by physicians, employees, and patients and seek out appropriate leaders or partners to problem solve and process improve
Assist with and serve as a primary contact for de-escalation and crisis intervention efforts. Serve as a liaison with Vivent Health security staff to ensure strong partnership
Identify and communicate priorities, timelines, and accountabilities to ensure efficient use of resources and to promote an open and productive work environment
Manage staff, requiring interviewing, hiring, training, progressive discipline, employee relations, performance appraisals, and dismissals
Work in partnership with medical home departments and operations leadership
Collaborate with administrative team and provider leadership to develop, assess and implement business strategies
Cultivate a positive work environment, consistent with the values of the organization, and foster a group dynamic that yields high people engagement and supports a culture of safety, utilizing collaboration and open discussions to develop staff skills
Adhere to all agency policies, including but not limited to Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, training, and other relevant policies
Qualification
Required
Bachelor's degree in Healthcare Administration, Business Administration, or related Master's degree preferred
Minimum of 5 years of experience in healthcare management or practice administration, with progressive leadership responsibilities
Strong leadership and management skills to motivate and inspire a diverse team of healthcare professionals
Excellent verbal and written communication skills to interact effectively with staff, patients, and stakeholders
Ability to identify complex issues, analyze data, and implement effective solutions
Collaborative approach to working with interdisciplinary teams to achieve common goals
Flexibility to adapt to changing healthcare environments and priorities
Demonstrate empathy and compassion in patient interactions and staff management
Strong analytical and critical thinking skills to make informed decisions and drive practice improvements
Exceptional organizational skills to manage multiple priorities and deadlines
Commitment to delivering high-quality, patient-centered care and improving health outcomes
Adhere to ethical standards and confidentiality requirements in healthcare management
Preferred
HIV experience in a not-for-profit environment
Benefits
Generous paid time off, including 12 paid holidays
401k with 100% employer match up to 5%
12 weeks of fully paid parental leave
Employer subsidized medical, dental, vision benefits
Gender-affirming care benefits
Employer paid short and long-term disability
Tuition reimbursement
Certification, and licensure assistance
Company
Vivent Health
Vivent Health operates the only HIV Medical Home in America recognized by the Centers for Medicare and Medicaid Services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Caring for Denver Foundation
2022-12-14Grant
Leadership Team
Brandon Hill
President & CEO
Recent News
2025-08-16
2025-07-22
Seattle TechFlash
2025-05-01
Company data provided by crunchbase