GreenThumb Ltd · 1 month ago
Leader in Training
Kendall, FL
Full-time
Onsite
Entry Level
3+ years expGreen Thumb is a company that focuses on delivering memorable consumer experiences in the cannabis industry. The Leader in Training role involves supporting dispensary operations, optimizing the customer journey, and preparing for a future position as Assistant General Manager.
AgricultureConsumerFarmingHealth Care
Responsibilities
Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations
Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management
Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault
Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions
Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution
Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences
Participate in 'Leader On Duty' shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey
Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery
Lead by example and motivate team members to deliver Loyalty goals
Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts
In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members
Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability
Help facilitate the store's team member badging process with local and state agencies
Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods
Perform other duties as needed
Qualification
Required
At least three years of customer service or retail experience, with at least one year in a supervisory role
Must have reliable, responsible and dependable attendance
Must be 21 years or older
Must pass any and all required background checks
Must possess a valid driver's license or state ID
Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws
Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills
Meet timelines consistently and be able to work under pressure effectively
Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations
High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally
Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness
Adapts and thrives in a demanding, fast-paced environment
Possesses a high level of critical thinking
Operates with a high level of professionalism and integrity, including dealing with confidential information
Ability to resolve conflict, handle employee and customer complaints, and settle disputes
Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary
Remain in a stationary position, if required, to meet the needs of the business
Converse and communicate with individuals and groups of people directly
Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
Prepare patient and customer orders by moving and placing products
Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
Move inventory and materials weighing up to 30 pounds independently
Position self to move inventory and materials in storage areas
Preferred
Cannabis experience preferred
Inventory control experience preferred
Prior cannabis experience not required
Company
GreenThumb Ltd
A national brand, owned locally. GreenThumb is a national franchise business with over 220 branches all over the U.K.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-06-18Acquired
Recent News
globallegalchronicle.com
2025-06-30
Company data provided by crunchbase