Network Health WI · 19 hours ago
Desktop Engineer
Network Health WI is seeking a Desktop Engineer to design, develop, implement, and maintain desktop and software-related services. The role focuses on supporting Windows Desktop Deployment strategies and managing the lifecycle of firmware, operating systems, applications, and related hardware.
Financial ServicesFitnessHealth CareInsurance
Responsibilities
Develop structured and stable PC/mobile device deployment and management solutions
Phone support skills a must for management of remote workforce
Provide solutions for security enhancements and management of the environment
Provide weekly, monthly, and on demand KPI reporting
Develop, review, and maintain all documentation SOP’s and user documentation
Adhere to all corporate policies and SOP’s
May be involved in desktop engineering and support for root cause analysis or oversight of key issues
Additional responsibilities as assigned
Qualification
Required
BS Degree in Computer Science, or equivalent work experience in desktop support required
5+ years in PC support including tablet, laptop, desktop, and mobile support
5+ years in centralized MDM management of mobile device management
5+ years in Security Management of desktop environment
5+ years Active Directory administration experience
3+ years working with ITIL Practices or similar enterprise experience
Benefits
Opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood
Company
Network Health WI
At Network Health, we do what’s right, even when it isn’t easy. We’re honest and hardworking, just like you, Wisconsin.