Microsoft Customer Solutions Architect jobs in United States
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Softchoice · 10 hours ago

Microsoft Customer Solutions Architect

Softchoice is a software-focused IT solutions and services provider that helps organizations innovate and engage their workforce. As a Microsoft Customer Solutions Architect, you will empower customers to maximize their Microsoft investments by architecting solutions that enhance productivity, security, and collaboration, while guiding executives in aligning on transformative technology roadmaps.

Cloud ComputingCollaborationInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Generate demand and build sales pipeline for Microsoft-specific solutions in a defined territory including ownership of the Revenue and Gross Profit attainment
Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature
Lead with value/ROI: you will build business cases, success metrics, and adoption plans for measurable impact
Take a services-led approach to help clients architect and design architecture as it relates to collaboration, productivity, security, and AI solution platforms
Help customers define best practices and key processes and systems to provide guidance on Microsoft best practices and efficiencies
Facilitate C-level conversations to enhance understanding of Microsoft and bring alignment at customers to specific Microsoft initiatives
Partner co‑sell & funding: align with Microsoft to unlock workshops, customer incentives, and POC funding motions that accelerate deals
Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards

Qualification

M365Azure SolutionsAI Business SolutionsMicrosoft Cloud Solution ProviderZero Trust conceptsTechnical FamiliarityBusiness AcumenTeam Leadership

Required

7+ years of demonstrated success in solutions sales, specifically focused on Microsoft platforms
Proven track record in selling multi-vendor integrated solutions and professional services
Experience supporting enterprise / upper commercial RFPs, proposals, and executive presentations
Proficiency with M365 (Security and Collaboration), Copilot (AI Business Solutions) and Public Cloud (Azure Solutions)
Proficiency with Teams, Intune/Autopilot, Entra ID, Defender, and Zero Trust concepts
Proficiency with Microsoft Cloud Solution Provider (CSP) program and associated services to drive adoption across Modern Work, Security, and Cloud technologies
Ability to translate executive-level objectives into a well-structured roadmap and adoption plan
Ability to present a clear narrative connecting multiple solution areas to desired business outcomes
Ability to communicate business value to executive stakeholders
Proven capability in leading virtual pursuit teams and coordinating partner co-selling and funding efforts
Familiarity with Microsoft platforms and how to advocate for Professional and Managed Services that help customers deploy, adopt, and manage those platforms
Willingness and ability to travel frequently within a designated Sales District, up to 50% of the time

Benefits

Cell allowances
Annual bonus
Commissions
Comprehensive benefits plan
Competitive perks that start on day one

Company

Softchoice

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Softchoice provides technology services and solutions for people to be engaged, connected, and creative at work.

H1B Sponsorship

Softchoice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Birch Hill Equity Partners
2024-12-31Acquired
2021-05-27IPO
2013-01-01Private Equity

Leadership Team

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Andrew Caprara
President & CEO
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Jeff Reis
SVP - IT & Workplace
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Company data provided by crunchbase