Pratum Companies ยท 2 weeks ago
Community Manager (HUD-Affordable Housing)
Fairfax, VA
Full-time
Onsite
Mid, Senior Level
3+ years expPratum Companies is seeking a Community Manager for their affordable housing properties. The role involves overseeing property operations, ensuring compliance with regulations, and providing leadership to staff while maximizing occupancy and financial performance.
Business DevelopmentInnovation ManagementProperty ManagementService Industry
Responsibilities
Manage property and staff ensuring compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs
Assist with file audits, HUD management and occupancy reviews and HUD REAC inspections
Administer HUD recertifications and supervise all aspects of monitoring agency compliance including proper recertification, interim recertification procedures and coordinate annual unit inspections
Oversee the day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets
Evaluate current market conditions and competition
Increase revenue while maintaining controllable expenses including revenue collections and delinquency control
Provide customer service to residents, resolving any issues that may occur and ensuring maintenance completes service requests
Ensure that all property reporting is completed in a timely manner (i.e., financial reports, marketing reports)
Operate within budget and purchasing guidelines
Maintain curb appeal by walking/inspecting property and vacant units
Ensure company policies and procedures are met
Attend court proceedings, as necessary
Coordinate and lead staff meetings, as necessary
Supervise, review, evaluate, and counsel employees in conjunction with the directives of the Area
Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events
Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested
Lead staffing, training, and development initiatives for the property to ensure the best talent is part of the property team
Qualification
Required
Previous Property Management Experience
Compliance Experience with PB section
Professional certification: COS or CPO
Two years supervisory experience
Computer Proficiency and knowledge of Microsoft Office Suite
Demonstrated Leadership ability and proven track record of success with the leasing process
Must be able to walk apartments and grounds, including steps and climbing stairs
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner
Strong financial analysis, budgeting, and P&L management skills
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management
Experience with unit and common area renovations
Possess proven financial and accounting expertise
Excellent and premiere customer service orientation
Excellent verbal and written communication skills
Accounts receivable and collections experience a MUST
Attention to detail and ability to work independently on assignments
Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
High school diploma or GED
A minimum of three years of experience in residential property management and Lease Up
The ability to work any of the seven days of the week, 52 weeks of the year
The ability to serve on-call, as scheduled or as necessary
Must be capable of physically accessing all exterior and interior parts of the property and amenities
Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs independently and 100 lbs. with assistance
Benefits
Medical, Dental & Vision
Prescription Drug Program
Paid Vacation & Holiday
Paid Personal/ Sick Leave
Company Paid Life Insurance
Company Paid AD& D Insurance
Company Paid Short-Term
Company Paid Long-term Disability
Supplemental Life Insurance
Dependent Supplemental Life Insurance
Educational Assistance
Financial Planning
Retirement Savings Plan with company matching
Company outings and events
Company
Pratum Companies
At Pratum Companies, we believe in the power of innovation and insight, blending them seamlessly with action and purpose.
501-1000 employees
Funding
Current Stage
Late StageRecent News
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