Senior Researcher (Market Research) jobs in United States
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Salt River Project · 2 weeks ago

Senior Researcher (Market Research)

Salt River Project (SRP) is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. They are seeking a Senior Researcher (Market Research) to join their Strategic Research and Insights team, where the individual will lead and conduct market and user experience research to provide actionable insights and recommendations.

Energy
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Comp. & Benefits
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Responsibilities

Lead quantitative (surveys, data analysis) and qualitative (in-depth interviews, focus groups) research on various topics, including market research, customer segmentation, employee research, and more
Analyze (crosstabs, frequencies, chart creation) and synthesize results in written reports and presentations. Comfortable conducting analysis using SPSS, STATA, SQL, or other analytic programs
Conduct end-to-end research projects, including research plans, sample design, questionnaire/interview guide development, programming, fieldwork management, incentives, analysis, and presenting to a range of collaborators and internal stakeholders
Collaborate with internal stakeholders and research team members to deliver accurate, actionable insights that align with organizational goals
Partner with external vendors on research projects, providing clear feedback, challenging assumptions when necessary, and ensuring deliverables meet research standards
Guide and mentor junior analysts, fostering skill development and supporting high-quality research outcomes

Qualification

Quantitative researchQualitative researchData analysisSPSSSQLSurvey methodsQualtricsMicrosoft OfficeInterpersonal skillsCommunication skillsAttention to detailMentorship experienceProject management

Required

4+ years of qualitative interviewing and survey research experience
Strong interpersonal skills to foster collaboration and knowledge-sharing with fellow researchers and cross-functional teams
Exceptional communication skills, including verbal, written, and presentation
High attention to detail and commitment to research quality
Understand and apply the appropriate qualitative or quantitative methodology for a given research project
Strong analytical skills, including sample weighting and statistical testing
Experience working with a variety of survey methods (online, telephone, print mail)
Proactively manage multiple projects, actively prioritize efforts, and communicate progress
Experience with Qualtrics or other survey platforms
Experience using Microsoft PowerPoint, Word, Excel
Candidates with mentorship or other management or leadership experience are preferred
A bachelor's degree related to the assignment from an accredited institution is preferred
All candidates must be legally authorized to work in the United States

Benefits

Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking

Company

Salt River Project

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As one of Arizona's largest utilities, Salt River Project has delivered low-cost, reliable power and water for more than 100 years.