Ann & Robert H. Lurie Children's Hospital of Chicago · 1 week ago
Administrative Assistant - Clinical and Academic
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care and is seeking an Administrative Assistant to support leaders in the efficient operation of their Unit/Department/Division. The role involves a variety of administrative and clinical support tasks, including scheduling, communication with patients and families, and maintaining office organization.
ChildrenHealth CareHospitalMedical
Responsibilities
Provides general administrative support to leaders
Schedules and maintains calendars, meetings and travel itineraries, as needed. This may include inpatient or service call, outpatient clinics, and academic schedules
Handles telephone calls and visitors; troubleshoots and resolves routine and some complex inquiries
Organizes electronic and hard copy filing system, scans documents to appropriate locations, and maintains divisional files
Receives clinically related messages, phone calls, or correspondence and routes to the appropriate care team
Maintains provider credentialing activities which may include academic resume, professional memberships, and licensure
Prepares and modifies documents including correspondence, reports, drafts, memos and emails using MS Office Suite of applications
Opens, sorts and distributes incoming electronic and paper correspondence
Prepares and distributes minutes of meetings, as needed
Maintains, orders and distributes office supplies, as needed
Proactively manages submission of reimbursements for approved faculty and staff expenses
Performs other job functions as assigned
Schedules appointments and procedures for clinical staff. This may include outpatient office appointments, outpatient and inpatient surgical procedures, and ancillary testing
Procurement or dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter
Coordinates complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites
Partners with central scheduling and registration teams to manage, via work queues or other methods, lists of patients in need of services
Functions as liaison between patients, families and the clinical team. Assists families in navigating the Lurie system. This could include working in clinic, meeting with families to go over appointment scheduling visits and coordinating with ancillary departments
Collaborates with central registration to ensure patients have updated insurance information, prior authorization is initiated in advance of the rendered service, and referrals are obtained if appropriate
Qualification
Required
High school diploma or equivalent required
Proficiency in Microsoft Office Suite applications
Ability to operate standard office equipment and resolve standard problems
Excellent communication skills – written and verbal
Ability to prioritize projects and strong problem solving skills
Demonstrated attention to detail, accuracy, and discretion
Ability to provide high level of quality customer service to patient/families, employees, leaders, and external vendors
Preferred
A minimum of two years general office or administrative experience preferred
Hospital or physician office experience preferred
Benefits
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various Voluntary Benefits
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program
Company
Ann & Robert H. Lurie Children's Hospital of Chicago
Ann & Robert H. Lurie Children's Hospital of Chicago is the largest pediatric healthcare provider in the region with a 130 year legacy of excellence.
H1B Sponsorship
Ann & Robert H. Lurie Children's Hospital of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (19)
2023 (30)
2022 (16)
2021 (17)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$13.95MKey Investors
Baby Safety FoundationNational Cancer InstituteAce Hardware
2025-10-07Grant
2024-11-04Grant· $3.7M
2019-09-27Grant· $0.25M
Recent News
2025-10-07
2025-07-16
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