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Universal Orlando Resort · 8 hours ago

Director, Human Resources – Technical Services

Orlando, FL

Full-time

Onsite

Director/Executive

10+ years exp

Universal Orlando Resort is seeking a Director of Human Resources for Technical Services to provide strategic direction in HR functions. The role involves guiding employee relations, enhancing team member experience, and implementing HR strategies and programs.

Entertainment

Responsibilities

Provides guidance and direction to assigned areas on all matters related to engagement, culture and employee relations. Serves as a resource and liaison in area of responsibility interfacing with the T&C Core Team on issues such as discipline, recruiting, training, benefits, payroll and compensation

Leads the assigned areas of Talent & Culture Business Partner team in implementing developed strategies, goals and actions to enhance Team Member experience & satisfaction while insuring that UO's policies and procedures and followed. Directs the delivery and monitoring of various T&C policies and programs while providing appropriate reporting/documentation. Assists the client group with ensuring positive leadership relationships with their team members

Contributes to development and implementation of strategies that support UO T&C goals and programs for all Team Members (park hourly, non-exempt, exempt and executive)

Directs assigned area of HR Employee Relations team in the delivery of programs developed by the HR Core Team (i.e. HRP, 360, Team Member Recognition, Performance Evaluations, Compensation analysis, Benefits and timekeeping)

Serves as a Leader to the T&C Business Partner team guiding career growth. Executes and develops IDP's, maintaining strong communications and providing an environment where they can learn and grow

Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities

Perform other duties as assigned

Qualification

Human Resources ManagementEmployee RelationsOrganizational DevelopmentStrategic PlanningPerformance ManagementTactDiplomacyTeam LeadershipActive Listening