Youth Guidance · 4 weeks ago
Senior Manager of HR Operations
Greater Chicago Area
Full-time
Hybrid
Senior Level, Lead/Staff
$73K/yr - $106K/yr
8+ years expYouth Guidance is seeking a Senior Manager of HR Operations to provide strategic leadership and hands-on management in aligning HR functions with business objectives. This role oversees payroll, benefits, employee relations, and compliance, while leveraging data-driven insights to drive decision-making and risk mitigation.
EducationNon ProfitPersonal DevelopmentSocialSocial ImpactUnderserved Children
Hiring Manager
Al Chandler
Responsibilities
Lead daily operations across payroll, benefits, and HR functions, ensuring accuracy, efficiency, and compliance
Develop, implement, document, and monitor policies, procedures, and systems that enhance operational effectiveness and workforce support
Design and execute strategic initiatives that drive organizational growth, employee engagement, and compliance
Design and operationalize the strategic approach, dashboard, and metrics for the HR Operations division
Oversee payroll processing to ensure accuracy, timeliness, and compliance with all federal, state, and local requirements
Partner with Finance on reconciliations, audits, and reporting requirements, and maintaining strong internal controls
Direct the administration of employee benefits programs, optimizing offerings in collaboration with vendors and brokers while monitoring compliance with ERISA, ACA, HIPAA, COBRA, and other regulations
Lead the design and execution of Employee Relations strategies, programs, and dashboards to track trends in grievances, investigations, turnover, and engagement
Manage investigations, disciplinary processes, and performance management in partnership with the Manager of Employee Experience, HR Business Partners, and leadership
Conduct Tier 3 investigations and support Tier 2 investigations with best practices and oversight
Initiates and coordinates processes to track and meet HR compliance requirements
Submits timely reports on HR compliance to the appropriate party as appropriate
Oversee policy updates, and handbook revisions, ensuring compliance with employment laws and regulatory requirements
Stay current on employment law, HR trends, and best practices, providing training and guidance to leadership and staff on compliance, conflict resolution, and employee engagement
Partner with the Chief People Officer in leading the Council of Accreditation (COA) process adhering to all HR standards at the highest level
Supervise, coach, and develop staff, fostering growth, accountability, and high performance
Build a collaborative and service-focused culture that aligns with organizational values
Collaborate with the Training & Development team to design and deliver training programs for managers and leaders across HR Operations areas
Lead audits and risk management initiatives related to payroll, benefits, and HR operations
Prepare and present reports to executive leadership, the board of directors, and external stakeholders as needed
Collaborate cross-functionally with legal, compliance, finance, and program leaders to ensure data accuracy, compliance, and operational excellence
Other duties as assigned
Qualification
Required
Bachelor's degree in Human Resources or related field
Data-driven & analytical
8+ years of overall business experience including HR and operations management (minimum of 4 – 8 years HR experience required)
Experience overseeing payroll and benefits
Strong knowledge of payroll systems, HRIS platforms, and benefits administration
Proven track record of building and leading high-performing teams
Excellent problem-solving, communication, and organizational skills
Strong knowledge of compliance requirements (FLSA, ERISA, ACA, HIPAA, COBRA)
Proven ability to lead, motivate, and develop high-performing teams in multi-state operations
Experience in strategic planning, organizational design, and leading change initiatives
Skilled at implementing new business capabilities and guiding organizations through cultural and process changes
In-depth knowledge of human resources practices, government contractor standards, employment law, and compliance regulations
Strong background in workplace investigations, employee relations, and best practices
Advanced knowledge of payroll processes, tax regulations, and wage and hour laws
Skilled in benefits program management including health, retirement, leave, and wellness plans
Strong consulting, coaching, and conflict-resolution abilities
High analytical acumen with experience using data and metrics to drive strategic and operational decisions
Demonstrated ability to design and implement efficient processes, manage competing priorities, and deliver operational improvements across teams and systems
Excellent written and verbal communication skills
Proficient with HRIS, payroll systems, and Microsoft Office Suite
Highly ethical with strong judgment
Commitment to fostering a positive workplace culture centered on continuous improvement, engagement, and organizational excellence
Preferred
Master's degree
HRCI or SHRM certified
Non-profit experience
Demonstrated experience in employee relations within an academic or unionized educational environment
Experience with BambooHR, Paycom, or similar HRIS operations
Company
Youth Guidance
Youth Guidance is a non-profit organization that offers community and after-school programs for the youth in schools.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
The Dallas FoundationNike
2023-06-20Grant
2023-02-15Grant
Leadership Team
Michelle Morrison
Chief Executive Officer
Joe Davis
Chief Technology Officer
Recent News
2023-12-24
Company data provided by crunchbase