Salvus TG now known as The Purple Guys, an Ntiva Company · 1 month ago
Systems Administrator II
District of Columbia, United States
Full-time
Onsite
Mid Level
$55K/yr - $70K/yr
3+ years expThe Purple Guys, an Ntiva Company, is a Managed Services Provider dedicated to helping clients thrive through innovation and teamwork. As a Systems Administrator II, you will provide technical support to clients, manage network infrastructure, and ensure alignment with client goals for a secured and high-performance infrastructure.
Cloud ComputingInformation TechnologyNetwork Security
No H1B
Responsibilities
Provide excellent Customer Service & Support to End Users either onsite or remote (Installing, upgrading, & monitoring computer hardware & software). Work closely with the client POC to set clear expectations on project deliverables, keep all communication clear, and prioritize workloads
Follow project plans and document activities on a daily basis
Deploy basic technical solutions but not limited to new deployments and service modifications
Responsible for keeping detailed notes and all documentation up to date including project notes, network, system, configuration, and password changes in ITGlue
Communicate both internally and externally with progress, issues and scope changes needed
Deploy and configure MDM solutions (Intune)
Responsible for Maintaining & Troubleshooting:
Post cutover end user support and resolve profile issues for end users
Networking and migration issues as they arise
Virtual machines, disks and restore files from backup
Basic hardware deployments and application issues
Work alongside with the Solutions Architect Team in assisting with Analyzing, Designing & Deploying New Technology
Work alongside a Project Manager and review all tasks assigned to you, provide them with updates and complete all tasks in a timely fashion
Work alongside with Account Management Team and provide any cascading issues and report incidents
Qualification
Required
3-5 years of experience in the field of Information Technology
General MSP industry knowledge
Ability to maintain and occasionally implement a variety of networking technology: Firewalls, Switches, UPS, Servers, SANS, NAS, Printers, WAP, COMPUTER
Ability to administer & audit Office 365 end-user administrations
Ability to troubleshoot the following Windows server roles: GPO, DHCP, DNS, NPS, WSUS, IIS, AD, DFS
Service and troubleshoot end user issues (computer hardware, OS, software related)
Superior people skills
Ability to communicate and cooperate with various departments in order to obtain information needed
Ability to work under pressure, while maintaining a tactful and professional demeanor Intermediate to advanced level of Microsoft Platforms
Strong problem-solving capabilities
Valid driving license & traveling required
Ability to communicate professionally, in English, both written and orally
Ability to write business correspondence and process procedures
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
Must be able to lift up to 50 pounds frequently
Must be able to lift up to 75 pounds rarely
Must be able to perform frequent bending, kneeling, squatting, and turning
Must be able to perform occasional reaching over shoulder height, waist level and from floor
Must be able to work in a fast-paced environment
Must be able to work in an unsupervised environment
Must be able to drive/sit for extended periods of time
Benefits
Medical, Dental and Vision coverage for employee and family
401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
Health Savings Account (HSA) Options / PPO Options
Employee Assistance Program
Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
Education Reimbursement Program
Generous Employee Referral Program - cash bonus for successful referrals!
Dynamic Recognition and Rewards
Clear Promotion and Advancement Tracks
Work with Industry-Leading Talent
Company
Salvus TG now known as The Purple Guys, an Ntiva Company
In 2006, Salvus TG opened its doors with a mission to offer better technology to small businesses.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jeff Metcalf
CEO
Company data provided by crunchbase