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City of Somerville · 3 weeks ago

Inclusionary Housing Program Manager

Somerville, MA

Full-time

Onsite

Senior Level

$90K/yr - $90K/yr

5+ years exp

The City of Somerville is seeking an Inclusionary Housing Program Manager to oversee the successful delivery of projects through the Inclusionary Housing Program. This role involves coordinating with developers and internal staff to ensure compliance with zoning requirements and managing program staff effectively.

Communities

Responsibilities

Meeting with developers; responding to inquiries from developers and applicants; tracking inclusionary projects; supporting project marketing and lotteries; coordinating with monitoring and compliance staff; and counseling applicants and stakeholders (including attorneys, mortgage brokers, and developers) regarding inclusionary rental and homeownership processes

Assigning, balancing, and adjusting workloads to advance projects and respond to changing priorities

Facilitating regular staff check-ins and meetings

Providing performance feedback, guidance, and coaching

Ensuring timely completion of assigned work

Training staff on Inclusionary procedures, work methods, and applicable guidelines

Reviewing work in progress and completed work for accuracy and compliance

Establishing and refining standard operating procedures based on program needs and policies

Maintaining project files from pre-lottery application through lease-up or closing

Answering staff questions and resolving day-to-day operational issues

Providing on-the-job training for new employees

Addressing staff concerns and escalating issues as appropriate

Developing and maintaining a comprehensive Inclusionary Housing Policies and Procedures Manual, incorporating rental and homeownership policies

Managing the implementation of the transition to a Consolidated Rental Waitlist, including oversight of consultants as needed

Reviewing and contributing to housing reports and initiatives

Tracking the pipeline of inclusionary developments and coordinating with the Inspectional Services Department (ISD), OSPCD Planning, Preservation and Zoning (PPZ), and Housing Division staff to ensure compliance

Reviewing proposed developments and preparing or revising Affordable Housing Implementation Plans

Certifying applicant income eligibility and reviewing applications for completeness

Responding to applicant inquiries related to inclusionary housing

Calculating affordable rents, resale prices, and sales prices

Overseeing housing lotteries, lease-ups, and unit closings

Preparing or reviewing program activity reports and compiling data for internal analysis and stakeholder reporting, including City Council

Overseeing research and contributing to Inclusionary policy and procedural recommendations

Facilitating weekly coordination meetings with Inclusionary, compliance staff, and Housing Division leadership

Leading information sessions and marketing activities

Maintaining and updating Inclusionary Housing materials, manuals, and website content

Attending development review meetings, pre-submittal meetings, and interdepartmental planning and coordination meetings

Serving as the primary point of contact for the Chief Assessor to gather data used for the annual reporting on median and average sales prices by unit size

Qualification

Inclusionary Housing ManagementPolicy DevelopmentProject CoordinationMicrosoft Office SuiteSupervisory ExperienceData AnalysisCustomer ServiceBilingual CommunicationOrganizational SkillsProblem Solving

Required

Bachelor's Degree and five (5) to seven (7) years' experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job

Job duties include attending some evening and weekend meetings as necessary

Work requires some agility such as moving in or about construction sites or over rough terrain

Because this position directly administers the Inclusionary Housing Program, the employee is prohibited from applying for or participating in Inclusionary Housing opportunities pursuant to M.G.L. c. 268A

Knowledge of and experience with strategies and programs geared toward maintaining and expanding affordable housing opportunities

Mastery of Microsoft Office Suite, including Excel; Google Drive, Zoom/Teams remote platforms, and other current standard office software

Ability to meet and deal with the public effectively and appropriately

Ability to handle problems and emergencies effectively

Ability to communicate clearly, both orally and in writing

Ability to multi-task and recognize and adjust to shifting work priorities as needed

Ability to manage others, build trust, and create effective teams

Ability to operate a computer

Ability to develop and maintain computer based and manual information systems

Ability to maintain confidential information

Ability to maintain, manage, and organize records

Ability to work independently and set priorities

Excellent organizational skills

Excellent customer service skills

Excellent data processing skills in the use of personal computers and office software including word processing, database management, internet and spreadsheet applications