Salesforce · 3 weeks ago
Senior Manager, Software Engineering - Agentforce Supply Chain
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Senior Manager in Software Engineering for Agentforce Supply Chain, you will lead a team building the next generation of AI agents, guiding the technical roadmap and organizational structure to redefine back office processes.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Hire, coach, and inspire a world-class team of AI and distributed systems engineers
Define and drive the multi-year technical roadmap for your area, ensuring your team’s innovation aligns with the broader Agentforce mission while setting clear, measurable goals for engineering success
Establish the standards for 'production-grade AI.' You will define the processes for deployment, reliability, and safety guardrails that allow our agents to operate in mission-critical environments
Act as the primary technical bridge between Product Management, Design, and Salesforce Executive Leadership to drive feature delivery and business impact
Qualification
Required
8+ years of professional engineering experience with 5+ years of direct people management, specifically leading high-performing teams in a fast-paced environment (SaaS or Startup preferred)
A deep background in software architecture and distributed systems. You should be comfortable leading deep-dive architectural reviews for AI-driven backends
While your main job isn't writing code, you lead by example. You can unblock team members, quickly prototype solutions to determine technical direction, and proactively do chores that reinforce a 'see something fix it!' team culture
Proven experience scaling AI/ML products. You understand the nuances of the LLM lifecycle, from prompt orchestration (LangChain/LangGraph) to production serving (vLLM/SGLang)
Exceptional ability to communicate complex technical roadmaps to non-technical executive stakeholders and customers
B.S./M.S. in Computer Science, Engineering, or a related field
Preferred
Experience leading multiple complex workstreams simultaneously
Demonstrated ability to ship products to millions of users with 24x7 availability. You know how to balance 'startup speed' with 'enterprise stability.'
Understanding of the Salesforce ecosystem, Data Cloud, or Agentforce capabilities is a significant plus
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
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