TicketNetwork · 2 days ago
Partner Product Manager
South Windsor, CT
Full-time
Onsite
Senior Level
5+ years expTicketNetwork is a leading platform in the ticketing and event industry, providing innovative solutions for brokers and partners. As a Partner Product Manager, you will be responsible for defining product strategies and roadmaps while enhancing the broker experience through collaboration and product development.
ConcertsE-CommerceSportsTheatre
Responsibilities
Define and execute the roadmap for Seatics, our interactive seating map experience used by TicketNetwork and external partners
Partner with brokers to identify value gaps, pain points, and product opportunities that enhance their competitiveness
Collaborate with business development teams to identify, assess, and execute on key revenue opportunities that drive value for TicketNetwork and our partners
Prioritize initiatives based on ROI, partner needs & adoption, and platform scalability
Translate partner needs into a long-term Platform-as-a-Service vision that integrates seamlessly with broker workflows and APIs
Work closely with the Retail Product team to balance roadmap priorities against shared resources where applicable
Serve as the primary product liaison for key brokers, acting as a voice of the customer inside the company
Run structured feedback loops and monthly product reviews and quarterly business reviews with top-tier brokers
Develop KPIs for broker engagement, product adoption, and satisfaction
Work closely with Engineering, Design, and Data teams to deliver high-quality, scalable releases
Collaborate with Sales, Marketing, and Operations to support go-to-market and adoption strategies
Ensure partner feedback is effectively represented in sprint planning and roadmap discussions
Help define the technical and operational framework for brokers consuming Seatics as a service (APIs, SDKs, documentation)
Partner with engineering to establish SLAs, support models, and platform reliability metrics
Lead discovery around monetization, licensing, and revenue-sharing models for PaaS offerings
Qualification
Required
Ability to define and prioritize product requirements, maintain a clear product roadmap, and manage a backlog
Strong focus on understanding customer needs and behaviors to create intuitive, engaging solutions
Ability to communicate effectively with development teams, including understanding APIs, front-end/back-end development concepts, and interactive tools
Proven ability to work effectively with designers, engineers, and stakeholders to achieve shared goals
Strong analytical skills to assess performance metrics, identify trends, and drive data-informed decisions
Excellent written and verbal communication skills to articulate product vision, requirements, and updates to stakeholders at all levels
5+ years of experience as a Product Manager
Experience with interactive mapping technologies and/or data visualization
Familiarity with ecommerce platforms and ticketing systems
Knowledge of A/B testing, data analytics, and using metrics to inform decision-making
Background in customer journey mapping and usability testing
Experience working in an environment with a focus on conversion rate optimization
Experience with machine learning, personalization, and/or AI
Preferred
Deep understanding of product lifecycle management from discovery to delivery, to optimization
Experience with B2B or enterprise platforms, particularly those offering APIs or SDKs
Demonstrated ability to translate external needs into scalable solutions
Experience leveraging analytics tools for product insights
Company
TicketNetwork
TicketNetwork is a provider of ticketing services for sports, concerts, theater etc.
501-1000 employees
H1B Sponsorship
TicketNetwork has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Don Vaccaro
CEO
J
John Scotto
CFO
Recent News
2025-10-20
2025-09-26
Company data provided by crunchbase