Texas Department of Transportation · 1 month ago
Public Information Officer/Dallas District Spokesperson
Mesquite, TX
Full-time
Onsite
Mid, Senior Level
4+ years expTexas Department of Transportation is seeking a Public Information Officer to serve as a spokesperson for the district and act as a liaison to the media. The role involves producing engaging content, managing social media, and ensuring effective communication with the public regarding transportation projects and initiatives.
Government Administration
Responsibilities
Video Storytelling: Produce engaging videos that tell the story of our transportation projects, from construction updates to success stories, creating compelling visual narratives that resonate with the public
Social Media Management: Keep our social media audience informed and engaged, leveraging platforms to build excitement around our initiatives and address customer inquiries and concerns
Customer Service Professional: Provide top-notch customer service, responding to inquiries, feedback, and concerns from the public in a timely and empathetic manner, ensuring a positive transportation experience for all
Content Creation: Write captivating news releases, stakeholder emails and newsletters that convey complex transportation information in an easily digestible manner for the public
Community Engagement: Plan and execute public events and workshops to involve the community in transportation decision-making processes
Crisis Management: Be prepared to address public relations challenges and develop strategic communication plans to handle unexpected situations effectively
Collaborative Team Player: Work closely with coworkers, various internal departments, external partners, and stakeholders to gather information and insights for informative content creation
Graphic Design: Basic graphic design skills for creating visually appealing materials such as infographics and flyers
Innovative Thinker: Stay up to date with industry trends and explore new and creative ways to engage the public and promote our transportation projects
Qualification
Required
Bachelor's Degree in Communications, English, Public Relations, or related field
Public Information Officer III - 4 years Public Relations, Communications, or related experience (Experience can be satisfied by full time or prorated part time equivalent)
Public Information Officer IV - 5 years Public Relations, Communications, or related experience (Experience can be satisfied by full time or prorated part time equivalent)
Valid driver's license. This position requires driving a state vehicle
Policies and procedures used by the communications media, including knowledge of AP Styleguide
Speaking to present images and ideas in a clear, concise, organized and interesting manner
Public relations for maintaining effective working relationships with individuals and groups, both internal and external
The use of audio-visual equipment
Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
Standing-prolonged periods of time
Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
This job has been identified as physically demanding and will require a pre-employment physical
Must pass a drug test prior to employment for safety impact positions. This is a Safety Impact position and will be subject to random drug testing
Preferred
On-camera, video production and editing skills preferred
Web writing/User experience (UX) skills preferred
Benefits
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full-Time Employees
On-the-Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family-Friendly Policies and Programs
Company
Texas Department of Transportation
Texas Department of Transportation maintains 80,000 miles of road for supporting aviation, rail, and public transportation.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Stephen Stewart, CPA.CITP
Chief Financial Officer
Carmella I.
Senior Human Resources Business Partner
Recent News
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