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Qualfon · 1 day ago

Senior Program Facilitator – Licensing & Certification

Detroit Metro

Full-time

Onsite

Mid, Senior Level

$100K/yr - $120K/yr

3+ years exp

Qualfon is seeking a highly skilled and licensed insurance professional to serve as a Facilitator for training and development of a pre-licensed insurance program. The role involves delivering engaging training classes, ensuring compliance with state licensing requirements, and supporting the professional growth of insurance agents and staff.

Business DevelopmentOutsourcing

Responsibilities

Design and deliver interactive training sessions on insurance products, compliance, and best practices to ensure learners understand core insurance concepts, state regulations and exam strategies needed to successfully pass the state licensing exam

Utilize adult learning principles to create engaging and effective learning experiences

Ensure all training content aligns with Texas, Florida, Pennsylvania, South Carolina, and Michigan Department of Insurance regulations

Maintain active Michigan insurance license and stay current on regulatory changes of all mentioned states

Collaborate with Learning & Development teams to deliver complex insurance concepts – coverages, underwriting, policies, regulations in clear, accessible ways with a blend of lecture, discussions, demonstrations, and assessments to reinforce learning

Provide coaching and mentorship to new and experienced agents

Assess student progress and provide individualized guidance, feedback and remediation when needed

Assess training effectiveness and recommend improvements

Ensure coverage for classes and assignments: and communicate with appropriate staff and leadership

Complete Continuous Education courses as assigned by Leadership

Will follow stated department and client procedures including, but not limited to, daily attendance, curriculum status and advocate assessment

Other duties as assigned to ensure actions are billable if required

Qualification

Active Michigan Insurance LicenseInsurance lawsCorporate training experienceAdult learning certificationVirtual training proficiencyClassroom managementCoachingCommunication skillsOrganizational skillsMentoringCritical thinking