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The Wendy's Company · 3 weeks ago

Communications & Content Manager

Overland Park, KS

Full-time

Onsite

Senior Level

5+ years exp

Flynn Wendy’s is a leading franchisee of Wendy’s, seeking a versatile and innovative Communications & Content Manager. The role involves leading communications initiatives, crafting and executing strategies, and collaborating across teams to enhance the brand's narrative.

Food and BeverageRestaurantsSnack Food

Responsibilities

Develop, implement, and manage cohesive communication plans across diverse channels including email, text, newsletters, intranet, and social media

Produce compelling written and visual content that captures the essence of our brand, ensuring engagement and alignment with our voice

Maintain, organize, and update intranet site/content while partnering cross-functionally to ensure information is accessible, relevant and aligned with business priorities

Take ownership of select Operations initiatives, including new systems rollouts, by overseeing project timelines, coordinating cross-functional teams, and ensuring effective communication strategies to support successful implementations

Contribute to planning and executing company events, including virtual and in-person engagements such as Cultural and Heritage month celebrations and annual conferences, ensuring alignment with the company's communication strategies and organizational values

Create high-quality visuals and intermediate video edits aligning with brand guidelines to enhance messaging

Collaborate with HR/Field Training Managers to design, develop, and evolve learning content that supports operational excellence and field readiness

Address media inquiries, support crisis communications, and advise senior leadership on effective messaging strategies

Establish structured feedback loops and routinely assess communication strategies, channels, and tools to strengthen operations and optimize content using insights

Qualification

Technical ProficiencyExceptional Writing SkillsProject ManagementResourcefulnessCollaborative MindsetAdaptabilityGraphic DesignVideo EditingBasic Web DesignSocial Media PlatformsAdobe Creative SuiteWordPress

Required

Exceptional Writing Skills: Ability to craft compelling content aligned with executive voice, brand guidelines and business objectives

Project Management: Proficient in handling multiple projects with strong organizational abilities

Collaborative Mindset: Skilled at partnering across departments, influencing stakeholders, and fostering collaboration

Adaptability: Agility to navigate evolving digital communication landscapes with a proactive and adaptable approach

Resourcefulness: Demonstrated ability to troubleshoot and resolve challenges efficiently

Technical Proficiency: MS Office 365 suite (includes SharePoint and MS Forms), social media platforms, graphic design, video editing tools, basic web design/HTML capabilities

Experience: 5+ years in communications and diverse content development and management for remote workforces

Education: Bachelor's degree in communications, marketing, or a related field

Location: Overland Park, KS corporate office preferred