Veterans in Healthcare ยท 2 weeks ago
Senior Program Manager, Supplemental Benefits Vendor Management
Veterans in Healthcare is dedicated to providing leading-edge care and is seeking a Senior Program Manager for Vendor Management & Supplemental Benefits. This role is crucial for overseeing vendor performance and compliance while ensuring the successful delivery of supplemental benefits for their Medicare Advantage product line.
Health CareMilitary
Responsibilities
Oversee multiple complex vendors that support Medicare Advantage supplemental benefits, ensuring delivery against contractual, performance, compliance, and service-level expectations
Manage supplemental benefit vendors end-to-end, driving accountability and continuous improvement across the vendor lifecycle
Partner cross-functionally with internal teams (e.g., Operations, Compliance, Finance, Product, and Clinical) to ensure accurate benefit administration and seamless member experiences
Lead annual supplemental benefit readiness, coordinating interdisciplinary teams to support benefit design, implementation, and operational execution
Support business objectives by monitoring vendor performance against cost, utilization, and quality targets
Contribute to vendor strategy development, including evaluation of market trends and awareness of competitor vendor relationships
Develop and maintain business continuity plans to ensure uninterrupted delivery of supplemental benefits
Identify risks, recommend mitigation strategies, and drive resolution of vendor-related issues
Qualification
Required
Experience in vendor management, specifically in the healthcare or insurance industry
Strong understanding of Medicare Advantage products and supplemental benefits
Proven ability to manage complex vendor relationships and drive performance improvements
Excellent cross-functional collaboration skills, with experience working with Operations, Compliance, Finance, Product, and Clinical teams
Demonstrated ability to lead interdisciplinary teams and manage multiple projects simultaneously
Strong analytical skills to monitor vendor performance against cost, utilization, and quality targets
Experience in developing and maintaining business continuity plans
Ability to identify risks and recommend mitigation strategies
Company
Veterans in Healthcare
Veterans in Healthcare is a comprehensive source of career information and opportunities for military personnel transitioning.
Funding
Current Stage
Early StageCompany data provided by crunchbase