Sage Eldercare Solutions · 1 month ago
Quality of Life Engagement Specialist
Walnut Creek, CA
Full-time
Onsite
Senior Level
$39/hr - $43/hr
5+ years expSage Eldercare Solutions is dedicated to promoting quality of care and quality of life for older adults. The Quality of Life Engagement Specialist plays a key role in planning and delivering Hummingbird services, focusing on the emotional, intellectual, creative, environmental, physical, vocational, and spiritual needs of clients. This position requires a creative and dynamic professional who is passionate about working with older adults and can develop tailored Quality of Life Plans.
Health CareHome Health CareMedical
Responsibilities
Conducts initial phone calls with prospective clients and community members:
Demonstrates a holistic understanding of the client's quality of life interests and needs
Clearly articulates how The Hummingbird Project is uniquely equipped to address these needs in a way that is customized to the specific history, interests, and abilities of the client
Conducts in-home assessments of new clients, gathering information that will guide the formulation and delivery of creative, customized Quality of Life Plans that will significantly enhance clients' quality of life in the 7 domains of wellness
Develops written Quality of Life Plans upon completion of the initial client assessment that focus on creativity and bringing joy to the clients lives, and can be shared with the client and/or responsible party
Implements all aspects of the Quality of Life Plan, including obtaining needed materials, identifying barriers to implementation, and strategizing ways to overcome barriers
Regularly develops new Quality of Life activities, ensuring they reflect creative best practices, and are targeted to achieving optimal individualized quality of life outcomes in identified domains of wellness
Updates and modifies individual Quality of Life Plans to meet clients' changing needs and to regularly introduce new ideas, as appropriate
Establishes positive and engaging working relationships, communicating effectively with wide ranging clients and responsible parties, from the initial start up of engagement with a new client, and throughout their work together
Navigates family dynamics to maximize success in achieving quality of life goals
Develops and implements curricula appropriate for implementation in group settings, including assisted living facilities, family caregiver support groups and care provider training
Responsible for planning and delivery of Sage's Home Care Quality of Life Programming, including:
Monthly consultations and training with Personal Care Assistants (PCAs)
Developing written instructions and providing ongoing support for QOL activities that can be delivered by PCAs to Home Care Clients
Completing a monthly report for each Home Care client served, includes summaries of activities delivered, that are clearly written, provide a compelling overview of activities implemented, describe the clients' response, and the client's enhanced quality of life domains
Maintains up-to-date documentation of work, including:
Activity Plans that are clearly written and provide a roadmap for activities and a description of the desired impact on Quality of Life
Summaries of activities delivered, that are clearly written, provide a compelling overview of activities implemented, describe the clients' response, and the client's enhanced quality of life domains
Communicates regularly, in writing, by phone, or in person, with elder care professionals including: Care Managers, Fiduciaries, family members, Care Providers, Home Care staff, and other appropriate community members to advocate for clients' needs and optimal outcomes
Works collaboratively with the Director of the Hummingbird Project and Hummingbird Project Manager to build relationships throughout the communities we serve, with the goal of elevating Hummingbird's profile among professionals (i.e. fiduciaries and geriatric care managers), and relevant community members
Represents The Hummingbird Project in community and professional forums
Helps to maintain an active list of professional contacts and regularly reaches out to share information, provide updates on new services, and explore opportunities for collaboration and new business
Generously shares knowledge, and offers support and guidance to team members in their work, by actively contributing to monthly team meetings, sharing information from workshops, readings, and experience in the delivery of services
Takes initiative to present or otherwise share new knowledge that is useful to team members in effectively planning and delivering Hummingbird services
Qualification
Required
Minimum of Bachelor's degree required
Licensed Mental Health Professional or comparable training and experience in Therapeutic Arts including a credential in music, art, recreation, drama or expressive arts therapies OR a bachelor's degree and 10 years of experience working with older adults using art and recreation
A minimum of 5 years of experience working with older adults
Empathetic and compassionate with a creative approach to developing individualized activity plans
Proficient in holistic quality of life, life enrichment, and engagement practices
Exceptional interpersonal skills with the ability to engage and comfort a diverse range of individuals
Excellent written communication skills and time management abilities
Experienced with G-Suite and video communication platforms like Zoom, FaceTime, and Google Hangouts
May transport clients as part of job responsibilities. Must maintain a valid driver's license and meet the organization's auto insurance requirements
Demonstrated ability to provide sound professional guidance, grounded in in-depth knowledge and experience in the field of aging, arts, and therapeutic activity best practices
In-depth knowledge of all aspects of the aging process, and conditions affecting older adults and adults with disabilities
In-depth knowledge of the impact of clinical mental health issues in the aging population, including, but not limited to: depression, dementia, substance abuse, sleep and eating disorders, apathy, resistance, and assessment of danger to self and others
Proven ability to exercise sound judgement in making decisions regarding mandatory reporting and legal issues
Highly skilled in formulating holistic quality of life assessments and in developing Quality of Life Plans that incorporate effective use of resources, creative problem-solving, and a wide variety of quality of life activities
Highly skilled in curriculum development and training
Proven ability to skillfully navigate complex family and professional dynamics in order to overcome challenges and achieve positive outcomes for clients
Resourceful and creative in the use of local and other eldercare resources
Able to support clients, staff, and interdisciplinary teams from a strength based perspective and to inspire and help others to achieve their best work
Impeccable attention to detail
Integrity, honesty and commitment to high standards of excellence and professional ethics
Commitment to working collaboratively with a multidisciplinary team
Excellent listening and communication skills (written and verbal)
Ability to prioritize work and manage time effectively
Proficiency in Microsoft Office Suite, Google Drive, Google Chrome, Zoom
Benefits
Medical, dental, vision, and FSA plans
Employee Assistance Program
401(K) and 401(K) matching
Employee Referral Program
Annual pay increases
Continuing Education
Paid Holidays
Paid Time Off
Reimbursement of travel time and mileage within the serviced county for this position.
Company
Sage Eldercare Solutions
Sage Eldercare Solutions provides comprehensive eldercare services, including specialized home care, concierge Aging Life Care management, and extraordinary quality-of-life engagement services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase