Entry Level Desktop Support jobs in United States
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Codeworks IT Careers ยท 6 hours ago

Entry Level Desktop Support

positionWauwatosa, WI
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $20/hr
date0+ years exp

Codeworks is an IT Services firm headquartered in SE Wisconsin, known for its commitment to quality and strong client relationships. They are seeking an Entry Level Desktop Support Technician to provide Tier 1 assistance for technical issues, ensuring optimal workstation performance and delivering a high-quality end-user computing experience for Milwaukee County employees and contractors.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide daily support for PC hardware/software, including Windows 10 and Office 365
Install, configure, and maintain operating systems and standard images
Troubleshoot and maintain printers and peripheral devices
Assist with mobile device troubleshooting
Document and track incidents and requests in the ticketing system
Set clear client expectations and adhere to SLAs
Prioritize and escalate issues based on business impact
Recommend improvements for end-user support and efficiency
Maintain knowledge of hardware standards and emerging technologies
Participate in special projects and on-call rotation

Qualification

Desktop supportWindows 10Office 365Microsoft Active DirectoryCompTIA A+SCCM imaging softwareClient/server environmentsWorkstation maintenancePrinter maintenancePeripheral maintenance

Required

6 months to 5 years of experience in: Desktop support
Deploying devices
On-the-fly device repairs

Preferred

Workstation, printer, and peripheral maintenance
General understanding of client/server environments
Experience with Microsoft Active Directory and Azure AD
Solid understanding of Microsoft products (Windows OS, Office Suite)
Familiarity with SCCM imaging software
Preferred Certification: CompTIA A+

Benefits

Medical
Dental
Vision
Life insurance

Company

Codeworks IT Careers

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Since 1995, we have specialized in providing exceptional IT staffing, project delivery, and consulting services.
dateFounded in 1995
location
Brookfield, Wisconsin, USA
people-size201-500 employees
web-link
http://codeworks-inc.com

H1B Sponsorship

Codeworks IT Careers has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (5)
2022 (22)
2021 (19)
2020 (29)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-11-18Acquired
Company data provided by crunchbase