End User Support Specialist II jobs in United States
cer-icon
Apply on Employer Site
company-logo

Stewart Title · 3 weeks ago

End User Support Specialist II

Stewart Title is a global real estate services company recognized for its commitment to employee development and a positive work environment. The End User Support Specialist II will provide technical support for end-user issues, ensuring productivity through effective customer service and troubleshooting of hardware and software problems.

Financial ServicesInsuranceLegalProperty InsuranceReal Estate

Responsibilities

Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity
Responsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and software
Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problems
Typically resolves issues referred by help desk support
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management

Qualification

Technical supportNetwork administrationDevice managementDesktop installationCustomer serviceProblem solvingCommunication skills

Required

High school diploma required
Typically requires 2+ years of related work experience
Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity
Responsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and software
Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problems
Typically resolves issues referred by help desk support
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management

Preferred

Bachelor's preferred

Benefits

A variety of health and wellness insurance options and programs
Paid time off
401(k) with company match
Employee stock purchase program
Employee discounts

Company

Stewart Title

company-logo
Stewart Title is a global real estate services company. It is a sub-organization of Stewart Title.

Funding

Current Stage
Public Company
Total Funding
$429.2M
2025-12-10Post Ipo Equity· $129.2M
2025-10-07Post Ipo Debt· $300M
1982-09-17IPO

Leadership Team

leader-logo
Elizabeth Giddens
Chief Legal Officer & Corporate Secretary
linkedin
leader-logo
John L. Killea
Chief Legal Officer and Chief Compliance Officer
Company data provided by crunchbase