Stewart Title · 3 weeks ago
End User Support Specialist II
Stewart Title is a global real estate services company recognized for its commitment to employee development and a positive work environment. The End User Support Specialist II will provide technical support for end-user issues, ensuring productivity through effective customer service and troubleshooting of hardware and software problems.
Financial ServicesInsuranceLegalProperty InsuranceReal Estate
Responsibilities
Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity
Responsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and software
Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problems
Typically resolves issues referred by help desk support
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Qualification
Required
High school diploma required
Typically requires 2+ years of related work experience
Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity
Responsible for the installation, configuration and ongoing functionality of desktop computers, peripheral equipment and software
Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problems
Typically resolves issues referred by help desk support
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Preferred
Bachelor's preferred
Benefits
A variety of health and wellness insurance options and programs
Paid time off
401(k) with company match
Employee stock purchase program
Employee discounts
Company
Stewart Title
Stewart Title is a global real estate services company. It is a sub-organization of Stewart Title.
Funding
Current Stage
Public CompanyTotal Funding
$429.2M2025-12-10Post Ipo Equity· $129.2M
2025-10-07Post Ipo Debt· $300M
1982-09-17IPO
Leadership Team
Recent News
HousingWire.com
2026-01-06
2026-01-03
2025-11-08
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