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Village Green · 4 weeks ago

Concierge

Chicago, IL

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Village Green is a diverse, people-first organization with a long history in the multifamily management industry. They are seeking an experienced Concierge to provide exceptional service and support to residents, ensuring their needs are met and contributing to a welcoming community atmosphere.

Commercial Real EstateProperty ManagementReal Estate

Responsibilities

Welcomes residents and guests in a courteous and friendly manner as they enter the building

Communicates to the residents regularly via resident newsletters and social media

Become familiar and provide recommendations to residents on community attractions and local amenities when requested

Participates in event marketing

Provides brochures, floor plans and other collateral to clients

Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours

Retrieves packages for residents

Provides refreshments to residents and guests

Maintains Concierge Binder

Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout

Maintains a clean and orderly front desk, lobby area, and storage closets were applicable

Prepares incident reports and correlating documentation

Adheres to established policies related to fair housing

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Qualification

Customer serviceCommunication skillsSocial media skillsOrganizational skillsTeam-orientedWriting skillsTime management

Required

Must have minimum one year of college, social media skills, customer service, and writing skills

Must have the availability to work a flexible schedule any day of the week

Strong organizational and time management skills

Ability to communicate effectively both verbally and written

Ability to resolve minor problems while maintaining a friendly and professional manner

Must be team-oriented

Benefits

401K, with a match!!!!

Medical

Dental

Vision

Bonus program

Company

Village Green

Glassdoor3.1

Village Green became one of the nation’s premier apartment companies by continually innovating to serve the evolving needs of residents and focusing on creating communities of long-term value.

Founded in 1919