Capistrano Valley Toyota · 1 month ago
Business Development Center Manager
US-CA-San Juan Capistrano
Full-time
Onsite
Senior Level
5+ years expCapistrano Valley Toyota is seeking a Business Development Center Manager to lead their BDC team. The role involves managing vehicle sales quotas, hiring and training team members, and ensuring customer satisfaction during the purchase experience.
Automotive
Responsibilities
Meet monthly sales forecast volume sustaining sufficient gross to meet profit objectives
Meet with the General Sales Manager to forecast monthly sales expenses
Hires, trains, and monitors team member performance
This will be a hands-on Management position to work alongside the BDC team to meet the department’s objective goals
Establish sales quotas and manage overall BDC goals
Ensure all sales targets are met or exceeded
Provides timely and accurate reports on all sales activities as needed
Monitors and adjusts inventory to optimize customer choice
Build rapport with on-site professionals assisting with their Business Development needs
Follow up on daily CRM objectives with the current sales staff
Ensure Business Development team members are informed of all new inventory and current advertising efforts, including rebates and incentives
Enhance customer satisfaction during the entire purchase experience
Partner with the Financial Services Department to develop and coordinate best practices for the most efficient and effective sales approach
Demonstrate behavior consistent with the Company's Values in all interactions with the customers, co-workers and vendors
Qualification
Required
Must have 5 + years of Business Development Management
Business Development Management experience with verifiable proof of meeting sales targets
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Outgoing personality and willing to work with the public on a daily basis
Proficient at operating a personal computer including Microsoft Office: Excel and Word
Ability to work independently and be self-motivated
Strong take charge leadership attitude with a record of team building to include recruiting, training and motivating
Great attitude with high-energy personality
Professional appearance and work ethic
Preferred
Automotive Industry experience PREFERRED!
Tekion experience a PLUS!
Benefits
Health
Dental
Vision
Life
401K
Health & Wellness Program
Community involvement
Company paid vacation
Holidays
Company
Capistrano Valley Toyota
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase