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Hingham Institution for Savings · 3 weeks ago

Client Service Representative (Banker) - South Shore

Hull, MA

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $60K/yr

Hingham Institution for Savings is one of America's oldest and most respected banks, focused on building lasting relationships and providing exceptional service. The Client Service Representative will foster deposit growth by serving as a knowledgeable point of contact for clients, resolving inquiries, and contributing to operational improvements.

BankingFinancial Services

Responsibilities

Cultivate strong customer relationships through exceptional service, fostering trust and loyalty that directly translates to increased deposit growth

Deliver exceptional customer service proactively address and resolve customer inquiries with empathy and efficiency, ensuring every interaction is positive and leaves a lasting impression

Support business development efforts and act as a master sales associate to help drive deposits by providing "legendary" customer service that exceeds expectations, building strong relationships and identifying opportunities to refer clients to specialized services that meet their unique needs

Ensure Secure and Seamless Transactions: Accurately and efficiently process transactions while strictly adhering to security protocols and operational guidelines. Maintain compliance and safeguard client assets by ensuring all transactions are handled with care

Become a Trusted Financial Advisor: Engage in meaningful conversations with customers to understand their financial goals and educate them on our comprehensive range of products and services, empowering them to make informed decisions

Maximize Efficiency and innovation: Drive process improvements to streamline operations and enhance customer experience, while also fostering a culture of innovative problem-solving. Identify and implement efficient solutions to optimize workflows and champion creative approaches to enhance service delivery