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Pearce Services · 2 weeks ago

ISP Telecommunications Customer Premise Technician - Level IV - Dayton, Ohio

Dayton, Ohio

Full-time

Onsite

Mid, Senior Level

$62K/yr - $72K/yr

5+ years exp

PEARCE is the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. The Telecom Customer Premise Technician - Level IV is responsible for performing detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision, ensuring high standards in installation and compliance with Telco standards.

AutomotiveInformation TechnologyTelecommunicationsWireless

Responsibilities

Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy

Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration

Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc

Deep understanding of fiber installation standards and procedures

Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation

Responsible for the accuracy of all documentation as required

Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required

Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness

Comply with system update requirements of all company/customer installation documents

Ability to resolve any project related issues utilizing defined processes

Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP’s, High-risk activity reports, work schedules, test records, and project completion reports

Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management

Be capable of performing the following work operations/job activities without supervision or direction:

Physically place, remove, or modify working and non-working equipment

Install Cable trays and/or racking from drawings and Engineering documents

Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required

Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces

Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system

Perform test and turn-up as well as other integration activities

Resolve equipment and technical issues as they arise

Perform quality validation on in-process and completed work

Perform other duties as requested

Specific duties may vary or evolve over time based on business and client needs

Qualification

Fiber installationTransport equipment knowledgeSystem testingIntegrationTelecommunications equipment installationTechnical documentationLaptop computer skillsSafety complianceCommunication skillsProblem-solving skillsTeam collaboration

Required

Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy

Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration

Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc

Deep understanding of fiber installation standards and procedures

Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation

Responsible for the accuracy of all documentation as required

Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment

Turn up and Integration system testing skills required

Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements

Will review subordinate's time and expense documentation for accuracy and completeness

Comply with system update requirements of all company/customer installation documents

Ability to resolve any project related issues utilizing defined processes

Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records

Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports

Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards

Interact with all members of the organization including Installation, Engineering, Project Management

Physically place, remove, or modify working and non-working equipment

Install Cable trays and/or racking from drawings and Engineering documents

Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required

Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces

Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system

Perform test and turn-up as well as other integration activities

Resolve equipment and technical issues as they arise

Perform quality validation on in-process and completed work

Minimum 5+ years' installation experience or combination of experience and training as determined by company management

Prior leadership experiences required

High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations

Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form

Ability to deal with problems involving variables in standardized situations

Must have proficient laptop computer skills and experience with applications

Ability to fully understand all company/customer policies and procedures and safety requirements

Excellent verbal and written communication skills

MS Office (Outlook, Word, Excel, Teams) skills