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Wells Fargo · 3 weeks ago

Legal Operations Processor / Writs and Levies (Legal Services / Chief Operating Office)

WEST DES MOINES, IA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Wells Fargo is seeking three Legal Operations Processors to support the Writs and Levies team in Legal Services within the Chief Operating Office (COO). The role involves collaborating with peers and business partners, performing administrative tasks, and supporting operational tasks related to legal documents.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Interact with internal and external business partners

Negotiate with external business partners to assure resolutions and deadlines are met

Perform moderately complex administrative, operational and customer support tasks

Provide training to less experienced Operational Legal Specialists

Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement

Receive direction from supervisor and escalate non-routine questions

Seek ways to improve customer service experience and determine proper course of action based on business partners needs

Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo

Qualification

Legal OperationsAdvanced Microsoft OfficeWells Fargo processesFinancial services experienceCommunication skillsOrganizational skillsCollaboration skillsProblem-solving skills

Required

2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Preferred

Ability to be creative, innovative, and proactive in meeting enterprise needs

Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects

Ability to exercise independent judgment to identify and resolve problems

Ability to interact with integrity and a high level of professionalism with all levels of employees including management

Ability to manage effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization

Ability to meet or exceed business goals and objectives, while fostering a team atmosphere

Ability to work effectively in a matrixed and team production environment, across all organizational levels including executive stakeholders, where flexibility, collaboration, and adaptability are important

Ability to work independently, innovatively, and proactively, while exercising sound judgment

Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles

Advanced organizational skills with high attention to detail and accuracy

Experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk

Excellent verbal, written, and interpersonal communication skills with demonstrated experience facilitating communication with all levels of employees including management

Experience analyzing statutes, working with rules and procedures, and processing filings within multiple jurisdictions

Financial services experience

Experience with Wells Fargo Writs and Levies processes and procedures

Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)

Advanced Wells Fargo programs, systems, and tools skills such as: Hogan and 1LLG