TOPIX Skin Health · 3 weeks ago
Design Concierge
TOPIX Skin Health is a leading medical-grade skincare brand trusted by dermatologists and aesthetic professionals. As a Design Concierge, you will blend your creative talent with client service to support new physician accounts through custom design work and assist the sales team in the onboarding process.
BeautyPharmaceutical
Responsibilities
Collaborate with new physician accounts to understand their style, branding, and aesthetic preferences
Create custom master label concepts and coordinate revisions with internal production designers
Serve as a key liaison between the Sales team, physician offices, and design/production teams — ensuring clear communication and exceptional service
Support sales representatives by helping lead the creative portion of the onboarding process for new accounts
Maintain accurate onboarding details and project updates within Salesforce
Manage creative timelines and priorities, especially for new client deliverables
Provide warm, professional communication to doctors, practice managers, and sales reps
Troubleshoot design or setup issues quickly and proactively
Continuously look for opportunities to streamline processes and elevate the client experience
Qualification
Required
1–3 years of experience in graphic design, creative production, marketing support, or a related role
Strong proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign required)
A strong eye for design and branding — especially clean, professional, elevated aesthetics
Comfort working in a sales-support environment and collaborating with clients
Excellent project management skills; able to balance multiple timelines and priorities
Familiarity with Salesforce or similar CRM platforms
High attention to detail — especially important when supporting medical professionals
Polished, thoughtful communication skills
Benefits
Opportunities for professional growth in design, branding, and client strategy.
Supportive leadership and a collaborative work culture.
Employee discounts on our scientifically formulated skincare products.