Temporal Technologies · 2 weeks ago
Staff Developer Success Engineer, Dedicated
United States
Full-time
Remote
Lead/Staff
$170K/yr - $215K/yr
9+ years expTemporal Technologies is an open source programming model company on a mission to enhance the developer experience. The Staff Developer Success Engineer will serve as the frontline technical expert, helping users deploy and scale Temporal in cloud-native environments while troubleshooting complex infrastructure issues and optimizing performance.
Information TechnologyInternetOpen SourceSoftware
Responsibilities
Help users deploy and scale Temporal in cloud-native environments
Troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions
Participate in on-call rotations to support production deployments and provide timely responses to critical issues
Work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices
Gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases
Debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users
Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC)
Independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices
Engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability
Influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting
Serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales
Qualification
Required
9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript
Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker)
Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues
Minimum of one year experience in an internal or external customer-facing role
Passion for helping others regardless of who they are or how they act
Experience working with or as part of remote teams
Strong written and verbal communication skills
Seek to understand first, lead with data, and rely on facts
Preferred
Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc
Experience with security certificate management and implementation
Ability to understand use cases and translate them into Temporal design decisions and architecture best practices
Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK
Benefits
Unlimited PTO, 12 Holidays + 2 Floating Holidays
100% Premiums Coverage for Medical, Dental, and Vision
AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
Empower 401K Plan
Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.
$3,600 / Year Work from Home Meals
$1,500 / Year Career Development & Learning
$1,200 / Year Lifestyle Spending Account
$1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
$500 / Year Professional Memberships
$74 / Month Reimbursement for Internet
Calm App Subscription for Mental Health & Wellness
Company
Temporal Technologies
Temporal Technologies provides an open-source platform that simplifies the development of scalable and resilient applications.
201-500 employees
H1B Sponsorship
Temporal Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (4)
2023 (8)
2022 (8)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$454.5MKey Investors
GICTiger Global ManagementGreenoaks
2025-10-01Secondary Market· $105M
2025-03-31Series C· $146M
2023-02-28Series B· $75M
Leadership Team
Samar Abbas
Co-Founder & CEO
Maxim Fateev
Co-Founder / CTO
Recent News
DealStreetAsia
2025-10-05
2025-10-04
Company data provided by crunchbase