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Lucid Motors · 2 weeks ago

Program Manager, Fleet Sales Operations

Phoenix, AZ

Full-time

Onsite

Director/Executive

8+ years exp

Lucid Motors is a leading company in luxury electric vehicles, seeking a Program Manager for Fleet Sales Operations to assist in overall fleet sales strategy. The role involves managing all fleet sales operations activities, ensuring effective communication with fleet partners, and collaborating with various internal teams to enhance customer experience and achieve sales targets.

AutomotiveAutonomous VehiclesElectric VehicleTransportation

Responsibilities

Assists in the planning, budgeting, and managing of all fleet sales operations activities from order to delivery of fleet vehicles

Manage all operational process with rental and fleet management companies from order to delivery, including financial operations, licensing and titling, and transactional operations

Communicates externally on status updates, logistical information, and internally on fleet partners updates

Ensures smooth internal and external communication on outbound and reverse logistics processes

Partners cross functionally with teams to enhance internal interfaces to effectively manage fleet accounts, contracts, and inventory

Provides guidance to digital teams to create a streamlined, cost effective and streamlined customer experience for every fleet customer

Manages communication with operation teams of B2B accounts, finding optimal configurations from inventory, and process order builds

Ordering vehicles through non-bulk fashion and assignment of VINs to delivery objects

Collaborates with internal teams including sales planning, manufacturing, finance, marketing, remarketing, legal, and executives

Works with senior leadership to set business growth goals and targets to achieve vehicle sales plan

Qualification

Sales operations experienceFleet sales operationsFinancial acumenCRM knowledgeInterpersonal skillsProblem-solving skillsNegotiation skillsCommunication skills

Required

Bachelor's degree or equivalent industry experience

8-10+ years of sales operations experience, including 4+ years of experience managing managers and teams

Strong sales, financial, and negotiation acumen

High degree of problem-solving skills and decision-making capability

Knowledge of CRM

Passionate advocate of putting our customers at the heart of the work

Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization, including both technical and non-technical personnel

Ability to travel up to 25% domestically and internationally

Preferred

Post Graduate degree a plus

Ideal candidate will have worked at an OEM in fleet sales operations, and/or a Fleet Management Company, rental car/subscription service or similar and manage vehicle acquisition