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Brown University · 15 hours ago

Senior Telecommunications Engineer

Providence, RI

Full-time

Hybrid

Mid, Senior Level

2+ years exp

Brown University is seeking a Senior Telecommunications Engineer to manage and maintain their VoIP-UC network communications systems. The role involves ensuring reliable service and participating in on-call support for system issues.

EducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

System management, engineering, design, administration and maintenance of the University's digital voice, VoIP-UC network communications systems, ensuring consistent, reliable, and uninterrupted service

Participate in a 24x7 on-call rotation to respond to system alarms, perform initial troubleshooting and coordinate timely resolution with appropriate vendor support teams

Qualification

VoIP telephone systemsCisco VoIP-UC networkingSIP VoIP systemsVoIP-UC certificationsLinux/shell environmentsInterpersonal skillsCommunication skillsProject management

Required

Some experience with vendor management for reviewing quotes, proposals and contracts for accuracy

Some experience developing project proposals and managing small projects to completion

Some experience working within a change management system to communicate and coordinate changes with others that may impact successful outcomes when performing upgrades or other changes

Familiarity with Cisco IOS, CUBE, Webex calling, Expressway C/E, jabber

Familiarity with linux/shell and virtual machine environments

Experienced in working with SIP VoIP systems

Experience with troubleshooting VoIP/SIP issues independently and with vendor support

Interpersonal relation and team/group participation skills

Strong oral and written communication skills

Some skills working with application data through spreadsheets, databases and import/export tools for populating application data or generating ad hoc reports

Successful completion of a criminal background check and education verification

Preferred

Bachelor's degree

Minimum of 2 years of experience with VoIP telephone systems, voice mail systems, access/carrier systems and related power plants, including in-depth working knowledge of VoIP-UC communications networks

Experience in Cisco VoIP-UC networking technology

VoIP-UC certifications

Company

Brown University

Glassdoor4.4

Brown University is an Ivy League research university that provides undergraduate and graduate programs. It is a sub-organization of Brown University Health.

Founded in 1764

Providence, Rhode Island, USA

1001-5000 employees