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Sierra · 4 weeks ago

Recruiting Operations Specialist

San Francisco, CA

Full-time

Onsite

Mid Level

$130K/yr - $195K/yr

3+ years exp

Sierra is creating a platform to enhance customer experiences through AI and is primarily based in San Francisco. They are seeking a Recruiting Operations Specialist to optimize recruiting processes, develop analytical tools for performance visibility, and collaborate with various teams to align recruiting operations with business objectives.

Artificial Intelligence (AI)Enterprise SoftwareSaaS

Responsibilities

Build and optimize scalable recruiting processes and workflows that drive efficiency, consistency, and a world-class candidate and hiring manager experience

Develop dashboards and reports to give real-time visibility into pipeline health, team performance, diversity progress, and hiring outcomes—enabling data-driven decisions across the talent team

Partner closely with recruiters and hiring teams to identify operational bottlenecks, implement process improvements, and champion best practices across the full recruiting lifecycle

Own the configuration, management, and ongoing optimization of recruiting tools, including our ATS (Ashby) and other automation or AI-based solutions used for sourcing, scheduling, and candidate engagement

Lead enablement efforts across the recruiting team by building documentation, training materials, and resources that promote adoption of tools, process changes, and reporting standards

Collaborate cross-functionally with People, Finance, and Operations teams to ensure recruiting operations are aligned with broader systems and business planning

Stay on top of trends in recruiting technology, AI applications, and analytics to continuously level up our operational capabilities

Qualification

Recruiting operationsTalent analyticsData visualization toolsATS managementProcess improvementAI tools familiarityDiversity hiring initiativesInstructional designCollaboration skillsCommunication skills

Required

3-5 years of experience in recruiting operations, talent analytics, or related roles, ideally within high-growth tech environments

Deep expertise in building and scaling recruiting processes, reporting frameworks, and tooling infrastructure

Strong analytical skills with proficiency in Google Sheets, data visualization tools, and building dashboards that influence decision-making

Hands-on experience managing and customizing an ATS (experience with Ashby is a plus)

A passion for process improvement and operational excellence—you thrive on turning complexity into clarity

Excellent collaboration and communication skills, with a track record of partnering closely with recruiting teams, hiring managers, and cross-functional stakeholders

Comfort working in a fast-paced, ambiguous environment and adapting quickly to changing priorities