Avnet · 1 month ago
Membership Engagement Coordinator
Lexington, Kentucky, United States Of America
Full-time
Hybrid
Entry, Mid Level
2+ years expAvnet is a global technology distributor and solutions company seeking a Membership Engagement Coordinator to enhance community engagement on their platform. This role focuses on managing member experiences, content curation, and community growth initiatives to ensure a high-quality user journey.
Electrical DistributionElectronicsHardwareInternet of ThingsSoftwareSupply Chain Management
Responsibilities
Own the member funnel from visitor → follower → signup → confirmed → verified → Pro
Design, launch, and optimize nurture campaigns that encourage user milestones (e.g., first project, contest streaks, daily visit streaks, first webinar, enriched profile)
Define, track, and report on conversion metrics across each stage of the funnel
Develop the Hackster Pro program into a robust sub-community of elite members
Manage the Pro gig offering and payment process, ensuring reliability, fairness, and transparency
Curate exclusive Pro experiences at conferences and industry events
Collaborate with partners to deliver exclusive pro-only perks and early access opportunities
Position Hackster Pro as the aspirational pinnacle of membership, with clear benefits and recognition
Content Curation & Casting: Owns daily community content curation, identifying high-quality community projects that meet the Media Lead's standards for content and technical excellence
Project Marketing & Amplification: Amplify projects effectively by creating internal briefs, promotional copy, and visual assets for social media, ensuring content is packaged for the wider Media team's amplification efforts
Pro Gig Fulfillment: Works with the Global Talent Scout to manage the execution and delivery of Pro Gig content, ensuring quality assurance and adherence to internal deadlines
Community Accountability: Be accountable for the overall experiences our members are having (NPS/CSAT). Gathers and synthesizes member and Pro feedback to inform the Media Lead and the Product team on critical UX improvements
Front-Line Engagement: Manages and moderates’ core technical community channels (Discord, forums), serving as the knowledgeable and professional voice of Hackster
Conversion Execution: Executes campaigns and tactics designed to drive key user milestones and progression (visitor > follower > signup) and assists in running related A/B tests
Talent Handoff: Works directly with the Media Team to ensure seamless onboarding and activation of newly recruited Pro members and their subsequent content
Wider Team Alignment: Collaborates closely with the Product team on platform UX and bug reporting and provides the Media team with ready-to-use promotional leads from the community
Scalable Structure: Documents all standard operating procedures (SOPs) for content management, moderation, and member support to create a reproducible playbook for future global scaling
Qualification
Required
2+ years of professional experience in roles requiring community management, content moderation, marketing execution, or technical support
Possesses a basic understanding of growth metrics (e.g., conversion rates, daily active members) and the ability to use data to prioritize content and community efforts
Must have a strong interest in, or working knowledge of, the active players and technical platforms (IoT, AI, Robotics) in the embedded electronics industry
Excellent organizational skills and attention to detail required to manage content pipelines, enforce guidelines, and handle multiple deadlines
Excellent written communication skills; experienced in creating clear, concise documentation and internal reports
Typically 3+ years with bachelor's or equivalent
Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
Benefits
Generous Paid Time Off
401K and Pension Plan
Paid Holidays
Family Support (Paid Leave, Surrogacy, Adoption)
Medical, Dental, Vision, and Life Insurance
Long-term and Short-term Disability Insurance
Health Savings Account / Flexible Spending Account
Education Assistance
Employee Development Resources
Employee Wellness, Leadership Development and Mentorship Programs
Company
Avnet
Avnet is a global technology solutions compnay.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$550M2025-09-03Post Ipo Debt· $550M
2018-05-08IPO
Leadership Team
Phillip Gallagher
Chief Executive Officer
Dave Youngblood
Senior Vice President and Chief Digital Officer
Recent News
2025-12-20
2025-12-12
Company data provided by crunchbase