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Software Resources · 2 weeks ago

Staff IT Analyst II - Quality Assurance Specialist Digital Banking

Columbus, OH

Full-time

Hybrid

Senior Level, Lead/Staff

5+ years exp

Software Resources, Inc. is a trusted staffing partner specializing in Technology, Finance, and Accounting placements. They are seeking a Staff IT Analyst II - Quality Assurance Specialist for Digital Banking to oversee testing for system builds and releases, collaborate with teams, and ensure software quality through strategic analysis and effective communication.

Human ResourcesRoboticsSoftwareStaffing Agency

Growth Opportunities

Responsibilities

Oversee testing for system builds and releases, collaborate with delivery teams and business partners, and ensure software quality through strategic analysis and effective communication

Review and improve test processes, identify operational constraints, develop solutions, and prepare documentation for testing requirements and practices

Lead activities to review current testing processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit or accelerate the business and/or technology strategy, while also developing potential options/approaches to improve business outcomes

Work on and be part of the team to deliver digital banking solutions (FIS CEB and Q2)

Work on data analysis, data mapping, and ensure data from the legacy platforms are correctly mapped and migrated to the targeted platforms

When needed, work with vendors and service providers to understand features, functionality, data to ensure timely delivery of the tasks

Provide production support, timely resolution of incidents, and communication to business stakeholders

Develop list of critical documentation and artifacts to meet project objectives and complete development of high-quality deliverables, while effectively communicating any relevant learnings, findings, or impacts, with the subject matter experts

Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance

Capture and upkeep of KRIs, KPIs, & Operational Metrics, as necessary

Identify software application weaknesses and target areas

Review software bug reports and highlight problem areas

Develop automation scripts, implement software, and resolve automation issues

Implement QA best practices, fostering a culture of quality and continuous improvement

Design, execute, and maintain comprehensive test plans, incorporating unit, integration, and performance testing through both manual and automated strategies

Identify, document, and track software defects to resolution, ensuring optimal system performance

Validate that software meets business and technical requirements through detailed testing processes

Collaborate with the design team to solve application faults

Work with business and development teams to understand business requirements

Lead test case design sessions and create detailed test scenarios

Use collaboration tools like Azure DevOps (ADO) and Confluence for documentation and test case management

Assist in User Acceptance Testing (UAT), ensure compliance with QA governance standards, and verify that the software adheres to all relevant industry standards, regulatory requirements, and best practices

Qualification

Quality AssuranceAutomated Testing ToolsData AnalysisTest Case DesignAzure DevOpsFinancial Services KnowledgeAgile MethodologiesCommunication SkillsAttention to DetailProblem Recognition

Required

5+ years of related experience

Bachelor's degree in a related field required

Detailed knowledge of application functions, bug fixing, and testing protocols

Intermediate to advanced working in Microsoft Office, Azure DevOps & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a Quality Assurance

Experienced in using automated testing tools and services, such as Playwright, Selenium

Entry-level to intermediate knowledge of general financial services or banking preferred

Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices

Excellent communication and interpersonal skills

Strong understanding of data integrity standards

Strong problem recognition, attention to detail and prioritization skills

Experience working with Agile methodologies

Knowledge of design and execution of test cases that support accessibility testing based on WCAG principles

Intermediate speaking and writing communication skills

Occasional travel required