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The Centers · 3 weeks ago

Recruitment and Intake Specialist

Cleveland, OH

Full-time

Onsite

Entry Level

1+ years exp

The Centers is an organization dedicated to helping individuals and families reach their full potential through various services. The Recruitment and Intake Specialist will be responsible for engaging job seekers, facilitating the intake process, and promoting workforce services to increase enrollment.

Health CareNon ProfitWellness

Diversity & Inclusion

Responsibilities

Assists with identifying and implementing appropriate promotional and recruitment plans that effectively increase job seeker enrollment, in particular but not exclusive to specific target populations

Supports community and internal programs by promoting El Barrio through events, meetings, and recruitment. Builds and maintains relationships with potential clients and recruitment sources

Screens, interviews, completes intake process and verifies applicants’ eligibility requirements for the corresponding program

Be thoroughly familiar with El Barrio programs, career profile and eligibility requirements to participate in recruitment fairs and present information sessions outlining opportunities, working conditions, training, and related workforce development topics that will attract and enroll potential job seekers into the program

Maintains relationships with contract partners to support and monitor referrals

Collects, updates and maintains data relevant to recruiting and intake. Provides data entry support across the Workforce program

Responsible for accurate reporting in various internal and external CRM systems

Applies evaluations, tests or any general assessment to program applicants, as applicable

Calls and mails letters to potential job seekers for pre-engagement activities immediately upon a referral to ensure participants receive detailed expectations in order to process their enrollment timely

Qualification

Bilingual proficiencyDatabase managementWorkforce development experienceMicrosoft Office SuiteCustomer serviceOrganization & time managementDiversity & inclusionLearning agilityProblem solvingFlexibility

Required

High School Diploma or equivalent required

Minimum 1 year of relevant exposure to or experience with clients experiencing challenges in finding employment

Proficient in using electronic platforms (i.e. Microsoft Office Suite, internet research, database management, and virtual learning platforms)

Requires travel to other facilities and meetings as needed

Availability to work outside of standard business hours, including evenings and weekends to accommodate program requirements and client needs, as well as participation on trainings and meetings