Apply on Employer Site

Applied Innovation · 3 weeks ago

Production Field Service Technician - Southfield MI

Grand Rapids, MI

Full-time

Onsite

New Grad, Entry Level

Applied Innovation is seeking a skilled and customer-focused Production Print Service Technician to join our service team covering the Detroit and Toledo markets. In this role, you will perform on-site repairs and preventative maintenance on Canon and Ricoh production and high-volume print equipment while delivering exceptional customer service.

ConsultingHardwareInformation TechnologyInfrastructureSecurity

Culture & Values

H1B Sponsor Likely

Responsibilities

Repair, troubleshoot, and maintain high-speed production print equipment and related accessories

Manage an assigned service territory while delivering Applied Innovation’s high standards of service quality and responsiveness

Collaborate with fellow technicians and internal teams to ensure customer service needs are met efficiently

Maintain accurate inventory of parts, tools, and service documentation

Perform preventative maintenance to maximize equipment uptime

Represent Applied Innovation professionally in all customer interactions, you are the face of the company

Safely operate a company-provided vehicle while traveling between customer locations

Qualification

Production print service experienceMechanical troubleshooting skillsFactory certifications (Canon/Ricoh)Print drivers knowledgeCommunication skillsOrganizational skillsTime management skillsSelf-motivated mindset

Required

Valid driver's license with a good driving record

High school diploma or equivalent (additional education a plus)

Prior experience servicing production or high-volume print equipment

Working knowledge of print drivers and basic network communication

Proven mechanical and technical troubleshooting skills

Strong organization, communication, planning, and time management abilities

Ability to work independently with a self-motivated mindset

Preferred

Prior production print service experience

Factory certifications from Canon and/or Ricoh

Benefits

Medical, dental, and life insurance starting on your 31st day of employment

Short-term disability coverage

401(k) retirement plan with company match up to $1,900 annually

Paid vacation and paid holidays

Company vehicle, tools, laptop, and ongoing training

Company

Applied Innovation

Applied Innovation is a technology firm that specializes in a range of IT, imaging, technology, and automation services.

Founded in 1987

Grand Rapids, Michigan, USA

501-1000 employees

https://www.appliedinnovation.com/

H1B Sponsorship

Applied Innovation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)