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NFI · 2 days ago

IT Business Analyst I

Camden, NJ

Full-time

Hybrid

Entry Level

$75K/yr - $85K/yr

2+ years exp

NFI is a company seeking a Business Analyst I to assist Implementation Managers and IT project teams in completing customer startup projects and demand requests. The role includes developing documentation, system configuration, testing, and providing support to internal and external customers.

LogisticsTransportation

H1B Sponsor Likely

Responsibilities

Coordinates with Implementation Managers and IT project teams to develop an implementation plan

Clearly and concisely documents and maintains project artifacts

Working under the direction of a project lead, assists in the configuration and creation of custom application solutions

Completes and documents unit testing and integration testing activities

Coordinates and documents user acceptance testing activities

Identifies, defines, and resolves minor issues during the implementation process, escalating complex issues to more senior team members

Utilizes project management methodologies consistent with the common framework

Becomes a subject matter expert in at least one area within the department

Trains customer end-users on solution functionality and operational processes

Seeks to identify improvement opportunities for process, execution, delivery, and communication

Learns new systems, processes, and tools quickly and thoroughly

Performs other duties and responsibilities as required by the role and determined by management

Qualification

SQL queriesIT solution implementationsProject management fundamentalsCustomer serviceGoogle WorkspacesOffice365Technical writingContinuous improvementLearning new systemsVerbal communicationOutstanding interpersonal skillsCollaboration

Required

Excellent verbal communication skills

Demonstrated technical writing and business documentation skills

Knowledge of project management fundamentals

Outstanding interpersonal skills

Experience providing customer service or customer support

Proficient in Google Workspaces or Office365 productivity suites

Must be able to travel with potential for overnight trips (up to 25%)

Proficiency in gathering requirements and designing solutions with stakeholders (e.g., Customer, Operations, Engineers), producing necessary artifacts, and guiding discussions with large audiences

Ability to work in a collaborative environment, with examples of contributions to continuous improvement and standardization initiatives

BA/BS degree strongly preferred, will consider comparable work experience

Broad, generalist knowledge of core elements or concepts relevant to the role

Focuses on learning existing tools, resources, and processes at NFI

Preferred

Basic relational database knowledge required; experience with SQL queries for data mining is preferred

Prior industry experience (Warehousing and Distribution, Transportation, Supply Chain, or 3rd Party Logistics) is a plus

Experience with the Distribution and Warehousing sectors, including an understanding of supply chain components, dependencies, and impacts

Familiarity with IT solution implementations for warehouses and distribution centers, such as Warehouse Management Systems, Reporting Tools, Labor Management Systems, and Billing Management Systems

Involvement in Pre-Sales and Customer relationship management for prospective clients, including RFP pricing strategies

Exposure to tools such as Salesforce, Power BI, and Smartsheets. Experience with Manhattan Associates Supply Chain Product Suite is a plus

2-4 years of relevant experience is preferred

Benefits

Medical

Dental

Vision

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Company

NFI

Glassdoor3.6

NFI is a fully integrated North American supply chain solutions provider headquartered in Camden, N.J.

Founded in 1932

Cherry Hill, New Jersey, USA

10001+ employees

http://www.nfiindustries.com/

H1B Sponsorship

NFI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (1)